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Skills
Catering Servicesunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Contract Managementunmatched
Direct Salesunmatched
Driver's Licenseunmatched
Event Managementunmatched
Food and Beverage Industryunmatched
High School Diplomaunmatched
Hospitality Revenueunmatched
Market Segmentationunmatched
Market Trend Analysisunmatched
Metricsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Order Deliveryunmatched
Organizational Skillsunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Regulationsunmatched
Revenue Planningunmatched
Salesunmatched
Sales Managementunmatched
Time Managementunmatched
Writing Skillsunmatched
Description
JOB SUMMARY:
The Event Manager is responsible for achieving assigned convention and event goals, contributing to the overall performance of the hotel. This role involves effectively servicing clients and groups, while maintaining the contracted food and beverage minimums. The Events Manager will collaborate with the Director of Event Management and Director of Sales to achieve the hotel's revenue, meeting planner satisfaction scores, and food and beverage objectives for the assigned property. Management-level associates are expected to work the necessary hours to fulfill job responsibilities.
JOB FUNCTIONS & DUTIES:
Meet or exceed assigned meeting planner satisfaction scores, revenue goals, and food and beverage targets.
Proactively conduct solicitation calls, sales tours, and client entertainment tailored to the specific needs of the assigned property.
Monitor and assess trends within the market segment.
Approach all interactions with guests and employees in a friendly, courteous, attentive, and service-oriented manner.
Adhere to Avion Hospitality's regulations, company standards, catering and meeting standards, and catering sales metrics.
Develop a thorough understanding of the hotel's operations and policies, as well as those of relevant departments.
Deliver banquet event orders in a timely manner (within 10 days), ensuring accuracy.
Communicate any changes promptly to impacted departments and operations leaders.
Maintain strong visibility in the local community and industry organizations, as applicable.
Assist in implementing and/or participating in special promotions related to direct sales segments, such as sales blitzes, as needed.
Attend and participate in daily, weekly, and monthly meetings, as well as other functions required by management.
Perform other duties as assigned by the General Manager or Director of Sales/Events.
Requirements
EXPERIENCE & EDUCATION:
High School diploma or equivalent required; previous convention/event and catering sales experience is preferred.
Creativity and knowledge of food and beverage/event coordination are desirable.
Must hold a valid driver's license for the applicable state.
Strong verbal and written communication skills are essential for negotiating, influencing, and selling to other management personnel, hotel guests, and corporate clients.
Experience with professional sales techniques such as opening, probing, supporting, and closing is preferred.
Proficiency in Microsoft Office and general computer skills is required.
Ability to work independently, manage multiple tasks simultaneously, and demonstrate strong organizational and presentation skills.
Numbers & Facts
Location
Kansas City, MO
Industry
Hotels and Lodging
Company Size
100 to 499 employees
Year Founded
1927
Website
https://www.marriott.com/
About Company
Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.
Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore.
To search all jobs or learn more about Marriott careers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.