The Event Operations Manager oversees event planning, execution, and staff management in a lively entertainment setting featuring bowling, arcade games, and food.
Reporting to the General Manager, they host events, coordinate with sales and operations, and ensure guest satisfaction by exceeding expectations.
Key responsibilities include managing a team of Event Hosts, overseeing event setup, fostering personal client connections, utilizing guest feedback for improvement, and scheduling staff using client data.
The role requires strong organizational, communication, and people skills, with experience in event planning, hospitality, and team leadership.
Flexible shifts, including weekends and holidays, are expected.
The position offers $56k-58k plus commission, with performance-based incentives and benefits.
Physical demands involve walking, standing, and lifting objects as needed.