About the role

Position: Event Operations Associate

Location: 7323 Beverly Blvd, Los Angeles, CA 90036 (hello82 HQ)

Work Hours: Mon-Fri 9:30AM to 6:30PM, Onsite

The Event Operations Associate is responsible for supporting the Event Operations team in the execution and logistics management of future hello82 events/tours. This role works cross-functionally with members of the Content Group, as well as internal and external stakeholders, to ensure seamless event planning and operations.

Key Responsibilities

• Support planning and execution of live experiences and events
• Assist with operational timelines, trackers, and documentation
• Assist in defining the project scope and budget
• Support ticketing, merch, and experience-related initiatives
• Ability to communicate and coordinate with internal teams and external partners
• Support clear communication across teams to ensure alignment on tasks and timelines.
• Prepare decks, summaries, and follow-ups for cross-functional projects
• Track deliverables and flag risks or dependencies early
• Support on-site execution during live events
• Assist with post-event reporting and recaps
• Monitor K-pop trends, fan behavior, and competitive marketing campaigns.
• Support research and ideation for campaign planning and fan engagement initiatives.
• Help ensure campaigns are culturally relevant and aligned with global fan communities.

Qualifications

• 1-2 years of experience in production, events, operations, or growth-related roles
• Highly organized with strong attention to detail
• Comfortable juggling multiple workstreams in fast-paced environments
• Strong written and verbal communication skills
• Proficiency in Korean language mandatory (minimum conversational Korean) to support our Korean-speaking external teams
• Comfortable working with cross-functional teams and supporting multiple stakeholders
• Proactive attitude with a willingness to learn and grow
• Based in or able to work regularly in Los Angeles

Nice to Have

• Experience working with live events, festivals, or experiential projects as well as entertainment, media, or culture-driven companies
• Familiarity with ticketing platforms, merch, or partnerships
• Interest in K-pop / entertainment industry
• Basic understanding of video and other production technology

Benefits

The hello82 team understands the importance of ensuring our employees have strong benefits to support them wherever they are. Our company offers robust benefits and perks, including:

• Medical, dental, vision plans
• 401(k) plan with employer match
• Mental health/wellness support
• Employee Assistance Program (EAP)
• Employee discount on hello82 products
• Flexible time off for you to recharge 
• 12 company paid holidays