Amusement Parks, Cost Control, Dental Insurance, Employee Assistance Plan, Entertainment and Media, Event Management, Hospitality Revenue, Leadership, Multitasking, Operations Management, Organizational Skills, Partner Sales, Performance Analysis, Profit & Loss, Retail, Revenue Growth, Sales Prospecting, Team Lead/Manager, Up-Selling, Vision Plan
Why Lucky Strike?
We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.
From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.
When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.
Overview:
The Role
As an Event Operations Manager, you will lead your team from setup to breakdown, own the guest experience across every group event, and turn every booking into a reason to come back and bring more people next time.
What You'll Do
- Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences
- Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue
- Train and develop event staff on hospitality standards, event flow, and high-volume execution
- Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event
- Manage event labor, track financial performance, and complete post-event reporting
- Stay active and visible during nights, weekends, holidays, and peak event seasons
What You'll Bring
- 3 or more years of event, hospitality, or operations leadership experience
- A track record of executing events that drive repeat business and guest satisfaction
- Experience managing and developing event staff in high-volume, fast-paced settings
- Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies
- Strong organizational skills and the ability to manage multiple events and priorities simultaneously
- Flexible availability including nights, weekends, holidays, and peak event seasons
Our people are the reason guests keep coming back. Here is what we offer our Management team:
- Medical, Dental, and Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
#LI‑DNP
Benefits:
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits
The pay range for this position is $75,000 to $80,000 per year plus commission.