The Operations Supervisor leads floor operations, staff development, and customer service in a venue environment.
Key responsibilities include organizing daily activities, managing workflow, ensuring equipment setup and maintenance, and troubleshooting technical issues.
They train and mentor technicians, promote operational standards, and ensure excellent customer experiences.
The role requires AV expertise, team leadership, problem-solving skills, and physical ability to lift 50 lbs.
Work environments vary between hotel/convention centers and warehouses, with irregular hours, travel, and safety protocols.
Qualifications include 3-5 years of AV and customer service experience, with a preference for a bachelor’s degree.
Hourly pay ranges from $22.71 to $29.53, with potential benefits and inclusive culture.
Encore Capital Group is an international specialty finance company with operations and investments in 15 countries. Our subsidiaries purchase portfolios of consumer receivables from major banks, credit unions, utility providers, and municipalities, and partner with individuals as they repay their obligations and work toward financial recovery.
Subsidiaries include Midland Credit Management, which purchases and services unsecured consumer debt in the US; Grove Capital Management, and Cabot Credit Management, which acquire and service consumer debt in the United Kingdom, Rep. of Ireland and Spain; Lucania Gestión, a leader in the Spanish debt collection industry; Baycorp, a company at the forefront of debt purchasing and contingency collections in Australia and New Zealand and Refinancia, which services distressed consumer debt in Colombia and Peru. Visit our corporate site for more information.