The Event Operations Supervisor, Audio Visual, leads floor operations, focusing on customer service, staff development, and technical team management to ensure efficiency and satisfaction. They oversee event technology, manage workflow, and support administrative tasks. Qualifications include 3-5 years of AV experience, customer service or hospitality background preferred, with required technical knowledge and problem-solving skills. The role involves physical activity, working in hotel and warehouse environments, and irregular hours. Competencies include delivering world-class service, results-driven attitude, and valuing people. The position requires physical endurance and adaptability to diverse work conditions, including heights and use of high-end AV equipment. The role reports to senior management and involves team leadership and operational responsibilities to support successful events.