Contract Creation, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Event Management, Financial Reporting, Marketing, Meet Sales Quota, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Needs Assessment, Office Equipment, Organizational Skills, Sales, Sales Prospecting, Sales Strategy, Sales Support, Trade Shows, Travel Industry, Vision Plan
Event Sales Associate
The Event Sales Associate books events for the venue through a strategic sales program. Supports the management of an account base and works with clients on rates and terms of the space agreement and conveys that information to all internal departments. This individual will focus on corporate accounts.
This role pays an hourly rate of $23.00-$25.00.
Benefits for full-time roles include health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until July 31, 2026.
Responsibilities
- Meets specified revenue goals and objectives defined for the sales team.
- Promotes the Convention Center to all potential clients.
- Conducts venue tours, answers questions, and provides information regarding venue services, policies, and procedures.
- Assists clients in finalizing booking arrangements.
- Maintains a large account base of customers within the assigned market.
- Plans and organizes events initially with clients during the contracting phase.
- Supplies the Events Team with adequate notes and information for an easy transition after the client signs the contract.
- Sets appointments and makes outside calls to potential clients.
- Daily prospecting to organizations by making phone calls and sending emails.
- Prepares event contracts and proposals for clients.
- Researches, identifies, and establishes the appropriateness of groups for the venue.
- Attends industry events and tradeshows.
- Enters and maintains complete and accurate information into Momentus (CRM booking system).
- Establishes and maintains effective working relationships with those contacted in the course of work.
- Makes verbal presentations to groups of various sizes.
- Communicates and works seamlessly with hotel and tourism partners.
- Performs related duties and responsibilities as required.
Qualifications
- Bachelor's degree from an accredited college or university with the majority of coursework in business, marketing, or a related field, or a combination of education and experience.
- 1-2+ years of event sales experience in a convention center, other public assembly venue, or hotel preferred.
- Understanding of the events industry with the ability to identify space needs.
- Proficient knowledge of Word, Excel, Outlook, and PowerPoint; training on industry-specific software will be provided.
- High level of comfort on the phone, including making sales calls.
- Multitask-oriented, organized, detail-oriented, and focused on customer service.
- Professional communication and appearance.
- Office experience with general phone and office equipment.
- Accurate financial and detailed reporting.