As the Event Sales Manager, your first responsibility is to ensure a great experience for customers booking their events on our properties. You must be observant and detail-oriented and possess an understanding of the business, the products and services. Additional duties include growing a strong and reliable team, defining operational procedures, monitoring and meeting sales targets, and continually working to scale the team by introducing efficiencies into the overall operations.
Responsibilities….
Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
Demonstrates and supports a culture of diversity, equity and inclusion
Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
Work with Chambers, Visitor’s Bureau, Sports Commissions, Third Party Event Planners, Convention Centers, etc. to find new opportunities
Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
Contribute to the overall sales team goals by meeting and exceeding personal quotas
Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
Perform revenue forecasts and win/loss analysis to measure against quotas
Manage customer relationships for all key accounts
Manage all leads with a sense of urgency, accuracy and professionalism
Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
Act as a point of contact to key accounts as they arrive for their events
Monitor, track and follow up on leads along tentative bookings
Call upon contacts to see what went well and what could be improved
Foster client relationships through ongoing communication to ensure repeat business or referrals
Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
Market property wide themed events to clients to get them on property to experience Chicken N Pickle
Maintain focus on location and company strategic goals
Ensure the team is booking space on the property within the documented guidelines
Friendly, positive, outgoing personality who relates well and gets along with people
Compensation: Base Salary + Bonus Structure + Commission