Event Sales & Services Manager

Hotel June is a nod to the free thinking spirit and soul of California and a distinctive addition to the landscape of boutique hotels in LA. Wrapped in a timeless mid-century modern building in West LA, Hotel June features 250 thoughtfully designed rooms and is imbued with inviting design, vibrant food, and thoughtful details, including a lush Baja-inspired pool deck. Just five minutes to the beach, Playa Vista, and LAX, and walking distance to dining, entertainment, and parks, welcome to Hotel June, where it is a Saturday afternoon all year long.

Key Responsibilities:

• Assist the Sales & Events team with lead generation, maintaining customer databases, and tracking sales progress. Ensure all client information is up-to-date and accurate in the CRM system.
• Act as a primary point of contact for clients, addressing inquiries, providing property information, and helping to secure bookings for events, group stays, and individual reservations.
• Prepare proposals, presentations, and contracts for clients. Coordinate with other hotel departments, including front office, catering, and operations, to ensure client needs are met before, during, and after their stay or event.
• Prepare and distribute sales reports to track booking trends, revenue generation, and other key performance indicators.
• Conduct site inspections with clients and sales related contacts when needed.
• Assist with the creation and distribution of promotional materials and sales campaigns to increase brand awareness and generate leads.
• Collaborate with clients to understand their event needs, objectives, and preferences.
• Provide expert advice on room setup, catering, audio-visual needs, and other event-related services.
• Prepare detailed group resumes including event timelines and ensure all logistics are in place,
• coordinating with internal hotel teams (food & beverage, culinary, front desk, housekeeping, etc.).
• Act as the primary point of contact for event clients from booking through to post-event follow-up.
• Build and maintain strong, lasting relationships with clients through effective event coordination,
• ensuring that their expectations are met or exceeded.
• Address client concerns or changes to event specifications quickly and professionally.
• Coordinate with external vendors and suppliers (entertainment, AV equipment, etc.) to secure the
• necessary services for events.
• Prepare detailed Banquet Event Orders (BEOs) and oversee pre-event BEO meetings for assigned
• Ensure vendors meet hotel quality standards and adhere to timelines and agreements.
• Supervise the setup and breakdown of event spaces, ensuring they align with client requirements.
• Oversee the operation of events, ensuring smooth transitions and resolving any issues promptly to
• ensure client satisfaction.
• Coordinate and guide event staff and other departments on-site to ensure the event runs smoothly.
• Identify opportunities to maximize revenue through upselling and optimizing room rentals.
• Track and report on event revenues, collaborating with the sales team to meet or exceed targets.
• Participate in meetings to discuss sales performance and identify opportunities for future events.
• Verify billing accuracy and manage group room blocks.
• Maintain event files, contracts, and documentation, ensuring accuracy and compliance with hotel
• Generate event proposals, contracts, and invoices as needed.
• Lead post-event meetings to gather feedback and address any concerns or suggestions for future

Education & Qualifications:

• Bachelor's Degree required
• Previous experience in a sales or customer service role, preferably in hospitality or event coordination.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software (e.g. TripleSeat).
• Ability to work independently as well as in a team environment.
• Attention to detail and a strong problem-solving mindset.
• A passion for hospitality and customer service.
• Knowledge of hospitality industry trends and practices, preferred.
• Experience with event planning and coordination, preferred.
• Prior experience in the Palm Springs market or with luxury properties, preferred.
• Detail-oriented with strong problem-solving skills and proactive attitude.

Working Conditions:

• Primarily office-based with occasional site visits and event coordination across the properties.
• Full-time, typically 40 hours/week, with occasional evening or weekend shifts during peak times or events.
• Light physical activity, including walking between property areas and occasional lifting of event materials. Mostly desk work with a focus on computer tasks.
• Regular interaction with internal teams and clients, requiring strong communication and professional appearance.
• Ability to handle multiple tasks, deadlines, and high-pressure situations in a fast-paced environment.

Why Join Proper Hospitality

At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.