Event Services - Front of House Usher

Event Services - Front of House Usher

Employment Type Student EmployeeHourly Rate 15.00

Special Note: All students are required to read the BU Student Employment Policy prior to submitting an application. All Federal Work-Study students should read the program rules and regulations located at http://www.belmont.edu/sfs/employment/fws.html

Primary Duties and Responsibilities

The Front of House Team encompasses multiple positions including Usher and House Manager.

These positions operate on a flexibly scheduled basis for events hosted at Belmont University in the Curb Event Center arena, Fisher Center for the Performing Arts, and other event spaces across campus.

The Usher position assists in crowd management for events through duties included, but not limited to, ticket taking, assisting patrons in seating area, controlling access to events based on a credential system, getting guests to safety in emergency situations, acting as a general customer service representative, and helping to ensure every guest has an enjoyable experience while attending each event.

Required QualificationsAble to provide great customer service.

Must be able to work some nights and weekends.

Friendly, personable, and a team player. Required EducationMust be enrolled as a student at Belmont University. Specify if the student must be a particular major or particular year in school. Required ExperienceRequired Experience: No previous experience required. Willingness to learn and participate in training. Preferred Experience: Customer service, hospitality, or guest relations experience. Event, venue, or volunteer experience. Experience working with the public. Experience in a collaborative, team-oriented environment. Ticket scanning experience.