Event Services Supervisor

Montauk Yacht Club

Spanning 16 acres of waterfront expanse, untouched natural beauty, and endless views, Montauk Yacht Club is a resort haven on the calm waters of Lake Montauk-bridging a legacy of East End tradition with Star Island adventure, exceptional dining at Ocean Club Montauk, elevated wellness offerings, and direct access to the Hamptons' largest marina…all from the team behind Proper Hospitality.

Job Summary:

Montauk Yacht Club is seeking an experienced and service-driven Event Services Supervisor to oversee the execution of weddings, meetings, social gatherings, and special events. This position plays a key leadership role in ensuring events are delivered seamlessly while maintaining the highest standards of hospitality and guest service. The Event Services Supervisor will support the Event Services team by coordinating event setups, supervising service staff, and serving as an operational leader during functions.

Essential Job Duties and Responsibilities

• Supervise Event Services colleagues during meetings, weddings, banquets, and special events.
• Ensure all event spaces are set according to Banquet Event Orders (BEOs), floor plans, and Montauk Yacht Club standards.
• Conduct pre-shift meetings to review event details, service expectations, and operational updates.
• Monitor event execution to ensure exceptional guest service and timely food and beverage delivery.
• Act as the on-site operational lead for assigned events and assist in resolving guest concerns promptly and professionally.
• Coordinate with Culinary, Stewarding, Sales, and Operations teams to ensure successful event execution.
• Inspect event setups, including tables, chairs, linens, décor, audiovisual equipment, and signage.
• Assist with colleague scheduling, break assignments, and labor management.
• Train, coach, and develop Event Services colleagues to ensure adherence to service standards.
• Ensure all safety, sanitation, and responsible alcohol service guidelines are followed.
• Maintain cleanliness and organization of banquet and event spaces before, during, and after functions.
• Complete event reports, shift notes, and incident documentation as required.
• Support department leadership with special projects and operational initiatives as assigned.

Skills/Specialized Knowledge

• Minimum of two (2) years of hospitality, banquet, or event operations experience required.
• Previous supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to work effectively in a fast-paced, guest-focused environment.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to read and interpret Banquet Event Orders (BEOs) and event floor plans.
• Flexible schedule including nights, weekends, and holidays.
• Proficiency with Microsoft Office and hospitality management systems preferred.

Physical Demands

• Ability to stand for long periods of time during events.
• Ability to lift and carry up to 50 pounds (e.g., trays, tables, chairs, etc.).
• Ability to bend, kneel, and perform tasks that require physical movement, such as setting up tables and moving equipment.
• Must be able to work evenings, weekends, and holidays, as many events occur during these times.

Why Join Proper Hospitality

At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.