Car Rentals, Customer Relations, Detail Oriented, Event Management, Inventory Management, Loading/Unloading, Logistics, Order/Customer Fulfillment, Organizational Skills, Rentals, Returns Processing, Shipping/Receiving, Time Management, Vehicle Fleets, Warehousing, eCommerce
About the role
We're looking for a hands-on operations lead to run the behind-the-scenes engine of our cycling events business. You'll own warehouse staging, truck coordination, shipping fulfillment, and post-event returns — keeping every cycling event on track from the warehouse floor to the finish line.
What you'll do
- Stage & load cycling events at the warehouse
Organize and stage all event equipment into trucks, ensure everything is labeled correctly, and have loads ready for drivers to depart on schedule.
- Manage truck rental pickup & return
Book truck rentals, physically pick up and return rental vehicles between agencies and the warehouse for event loading and unloading.
- Handle event returns & unloading
Receive returning event trucks, oversee unloading, and ensure all equipment is accounted for, sorted, and returned to its proper place.
- Run picnic operations
Set up and break down picnic sites (e.g., Central Park), maintain inventory, and serve as the primary point of contact for guests on-site.
- Coordinate shipping & e-commerce
Fulfill e-commerce orders, process returns, and ship parts and equipment to other cities as needed.
What we're looking for
- Reliability & availability — Comfortable with weekends and physical warehouse and field work
- Warehouse & logistics experience — Staging, loading, fleet coordination, and order fulfillment
- Attention to detail — Organized and accurate with inventory, labeling, and equipment tracking
- Guest-facing presence — Comfortable as the on-site point of contact for customers