EVENTS COORDINATOR - Mike Jacob Sports Park
MJS SFM, LLC
LOCATION: Tucson, AZ
DEPARTMENT: EVENTS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Mike Jacob Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Tucson, AZ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Mike Jacob Sports Park is a managed facility by MJS SFM, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Events Coordinator will serve as the liaison to clients/rights holders/promoters during rentals, concerts, and non-athletic events. This role will work closely with internal departments to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist in the coordination of the operational aspects of events, athletic events and non-athletic events, sports and non-sports events, and concerts throughout entire complex
- Communication with clients throughout every aspect of an event/program/rental
- Assists in helping manage sponsor deliverables relative to events that we host
- Develop and monitor event timelines, help secure entertainment & vendors for the events and work with Event Staff and stakeholders to ensure deadlines are met
- Help coordinate the timing of event changeovers with the Operations Team
- Assists with maintaining and controlling inventory of supplies and/or equipment used for events
- When requested, assists with/recommends hiring decisions; and performs training, scheduling, and supervision of facility operations Team Members
- Performing the role of Manager on Duty (MOD) when scheduled
- Requesting, coordinating, and executing event-day cleaning duties as needed
- Executing venue setup and tear-down duties as needed
- Providing premier customer service to all stakeholders by responding to requests in a timely and professional manner
- Ensuring guest satisfaction at an excellent level/standard
- Helping execute various small-and large-scale sporting events for the facility
- Strong knowledge of audio/visual set up and operation
- All additional duties assigned by management
THE IDEAL CANDIDATE HAS:
- Experience in managing staff to effectively execute a successful event
- 1-3 years' experience in event management is preferred
- Proven success in managing multiple events at one time
- Knowledge of sound, lighting, and video operation
- Knowledge of supervisory principles, with an emphasis on working with and training part-time operations Team Members
- Experience and success in customer service, leadership, and organization
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
- Bachelor's degree in marketing, hospitality, event planning, or related field is preferred
MINIMUM QUALIFICATIONS:
- Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary; nights & weekends are required for this position
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to clients, members, guests, visitors, and Team Members
- Must take personal initiative for the betterment of the team and facility
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
- Facility has intermittent noise