Events Manager - Holland Civic Center

EVENTS MANAGER - Holland Civic Center

HCC SFM, LLC

LOCATION: Holland, MI

DEPARTMENT: EVENTS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Holland Civic Center is a banquet, recreation, entertainment and event destination focused on improving the health and economic vitality of Holland, MI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Holland Civic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Manager will oversee facility usage/scheduling and will manage the facility's non-sports programs, including special events, trade shows, meetings, banquets, and any other programs held. The Events Manager will work closely with other departments in hiring, training, management, and staff scheduling. The Manager will work closely with the individual leaders of each program as well as other internal departments (Operations, Marketing, etc.) in order to successfully accomplish these responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:

• Plan, develop, execute, and manage the facility's events calendar
• Responsible for the development and implementation of new programming
• Responsible for overseeing program and activity providers, contracts, scheduling, and bringing in a wide variety of programming opportunities to the facility
• Primary contact for all events and executor of bookings/contracts for events in the Great Hall
• Oversee all aspects of daily operations, event programs and special activities
• Lend support to other operations leaders and staff
• Develop programming and events to target various markets ranging from corporate, group, adult/youth/family, and special interest groups
• Develop and manage program budgets
• Create and develop sales initiatives and goals for special events, birthday parties, community events, etc.
• Generate sales through networking, building relationships, and creating strategic alliances
• Track and report weekly sales totals
• Work with third-party partners to maximize revenue and attract events
• Actively participates in other operational functions as necessary, including but not limited to event setup and execution, attending all scheduled events and meetings, assisting other departments during outside or special events, etc.
• Creating and promoting programs and activities
• Event development and sales in-house and co-partnerships
• Serve as Manager On Duty on weekends or during events
• Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

• A bachelor's degree in recreation, sports management or related field with 3-5 years of appropriate experience preferred
• Must have proven track record of developing, marketing, and selling recreation and training programs
• Must have excellent interpersonal, problem-solving, and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work flexible schedules including weekends, nights, and holidays
• Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• Will be required to operate a computer
• Facility has intermittent noise