About SavorySavory is a boutique hospitality partner delivering chef-driven food experiences for workplaces, events, and venues. From corporate catering and conferences to social gatherings and high-end galas, we offer everything from boxed meals and buffets to elevated receptions, global menus, and fresh grab & go. Built for quality, flexibility, and seamless execution, Savory has consistently delivered exceptional food and hospitality since 2011.
About the Role
We are seeking a highly driven Senior Operations Manager to lead operational execution for large-scale events, including concerts, backstage hospitality, and high-volume food service programs. In this pivotal role, you will own end-to-end event operations from production planning and logistics through on-site leadership and post-event recaps. Your primary objective is to ensure every event runs safely, on time, and strictly adheres to our brand standards.
The ideal candidate combines hands-on leadership in fast-paced live event environments with the strategic ability to build structure, improve processes, and scale repeatable operations across multiple formats. Success in this role is measured by consistent service quality, strong team performance, seamless execution under pressure, and continuous improvement driven by clear communication and post-event debriefs.
Key Responsibilities
Leadership and Team Development
- Manage, mentor, and develop a team of approximately four to eight employees.
- Partner with the V&E Director to establish priorities and weekly execution plans.
- Communicate clear responsibilities, timelines, and performance expectations.
- Promote accountability, collaboration, and professional growth.
Event Planning and Execution
- Lead the planning and execution of large-scale events and hospitality programs.
- Translate event briefs and client needs into clear operational plans.
- Serve as the primary onsite operations leader.
- Ensure events meet standards for quality, timing, presentation, safety, and food sanitation.
- Develop contingency plans and resolve issues quickly during live events.
Logistics, Staffing, and Assets
- Order, receive, pack, and track event supplies, beverages, snacks, and equipment.
- Create run-of-show plans covering setup, service, breakdown, and load-out.
- Determine staffing needs and build schedules based on event scope.
- Coordinate with culinary, operations, account management, and field teams.
- Ensure equipment and materials are organized, accounted for, and event-ready.
Process Improvement and Communication
- Develop and maintain standard operating procedures for event execution.
- Identify inefficiencies and establish consistent best practices.
- Keep internal teams and clients aligned on timelines and expectations.
- Lead post-event debriefs and implement improvements.
Job Requirements
Experience and Leadership
- Five or more years of experience in event operations, hospitality, production management, or a related field.
- Experience managing large-scale, high-volume, or complex live events.
- Demonstrated success leading and developing teams.
- Ability to balance strategic planning with hands-on onsite execution.
Operational Skills
- Strong knowledge of event logistics, staffing, production schedules, and load-in and load-out procedures.
- Excellent organization, project-management, and problem-solving skills.
- Ability to remain calm and make sound decisions under pressure.
- Strong written and verbal communication skills.
Technology
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
- Experience working in Microsoft Teams, SharePoint, and other shared cloud-based platforms.
Schedule and Physical Requirements
- Ability to stand and work in active event environments for prolonged periods.
- Ability to lift and carry approximately 50–75 pounds.
- Flexibility to work early mornings, late evenings, weekends, and holidays.
Why Join Us
- Salary of $85,000-$95,000, commensurate with experience
- Medical, dental, and vision insurance
- Paid time off
- 401(k)
- Flexible Spending Account and transit benefits
- Cell phone reimbursement
Savory is committed to fostering an inclusive and equitable workplace where all individuals have equal opportunities. We value diversity in backgrounds, experiences, and perspectives.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
WORKING AT SAVORY
Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. Our four core services (corporate catering, events, amenities, and Simply Savory, our grab-and-go offering) mean that we are always looking for talented individuals who are passionate about providing exceptional hospitality to our client partners.
At Savory, our people are at the heart of everything we do. We’re a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community.
We’re passionate about sustainable solutions: in how our food is sourced and served as well as creating sustainable careers in hospitality for our people. In addition to our benefits package which is available to all full-time team members, we are a growth-focused organization and take every opportunity to champion our team and help them grow with us into roles greater than they could have imagined.
OUR VALUES
At Savory, we pride ourselves on being a values-based organization:
- Curiosity: Our curiosity is always driving us to ask questions, learn more, and get better. We’re agile for ourselves and our client partners.
- Authenticity: We believe in a true commitment to respect, diversity, and integrity. Our team is unapologetically themselves and brings their diverse life experiences to our work every day.
- Collaboration: Teamwork is our foundation! We’re independently driven, each of us experts in our field, and when we come together, are able to rely on each other to create something exceptional.
- Solutions: We always operate from a solutions-oriented mindset. There is nothing too big or too small for us to solve, and we apply our learnings to ensure successful measures are in place for the future.
- Community: We believe in community first and cultivating a culture of gratitude. We celebrate and support each other in all our endeavors, both in and outside of our shared Savory goals.
Intrigued? We’d love to hear from you! Use the link here to check out our available positions.
Not sure which position is right for you but still interested in joining the Savory team? Email a resume and cover letter to talent@savory.com and we’ll be in touch!