Calendar Management, Coaching, Communication Skills, Consumer Promotions, Customer Training, Detail Oriented, Event Management, Interpersonal Skills, Leadership, Logistics, Organizational Skills, Property Maintenance, Regulations
Responsibilities:
- Handles the logistics for events & promotions, gifts pickups and Slot & Bj Tournaments set-up and breakdown.
- Assists with all décor such as Balloon Columns & centerpieces
- Trains, schedules and coaches event/promotion associates.
- Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures.
- Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Provides superior guest service to all guests.
- Educates customers on upcoming promotions and events. Maintains knowledge of property information, including memorabilia.
- Upholds the Mission Statement - We create authentic experiences that rock.
- Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
- Lives by the Hard Rock Values!
Competencies:
- Must possess leadership skills.
- Must possess excellent organizational skills.
- Must be very detailed oriented.
- Must project a professional and positive image.
- Must have a high level of energy
- Excellent interpersonal skills.
- Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
- Must be able to communicate clearly and effectively with all Hard Rockers and guests.
- Ability to understand and promulgate written memos, instructions, regulations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.