Events Representative - Phoenix Convention Center (Part Time)

ABOUT THIS POSITION

The Phoenix Convention Center and Venues host a diverse range of conventions, trade shows, meetings, and entertainment events in one of the premier convention facilities in the United States. We are committed to delivering the highest levels of customer service and guest experience in the industry. We enhance the economic vitality of the downtown area, the city of Phoenix, and the state of Arizona by supporting tourism-related industries, businesses, and cultural organizations.

This position coordinates and directs the work of event support personnel including ushers, security guards, caterers, decorators, and temporary labor working on contract with the Phoenix Convention Center. Duties include ensuring that chairs, tables, stages and sound equipment are set-up to meet the clients needs and the facilitys lease requirements; explaining policies and procedures to client tenants and the general public; and opening and securing the facility before and after events.

IDEAL CANDIDATE

• Self-motivated, proactive, and detail oriented.
• Ability to accept responsibility, quickly make decisions, and work in a fast-paced, high-volume atmosphere.
• Knowledge of convention center operating policies and procedures.

SALARY

Pay Range: $20.51 - $35.08 per hour.

Hiring Range: $20.51 - $22.61 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 343. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

MINIMUM QUALIFICATIONS

• One year of experience in the operation of a theater, convention center, or similar public assembly facility.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Working irregular hours, shifts, weekends, holidays, and evenings may be required.

Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid drivers license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Degree or Certification in Tourism or Hospitality.
• Experience working with
• Convention Center or theaters.
• Operations policies.
• Crowd management experience.
• Experience with event management computer software systems.
• Experience supervising work teams.
• Experience in the professional live entertainment industry.
• Some college level course work, in a related field.

RECRUITMENT DATES

Recruitment closes June 29, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Events Representative, JC:27450, ID# 61431, 06/16/26, USM, DB, Benefits: NONE/PT.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.