Events Services Coordinator for Colonial Life Arena

The University of South Carolina

Columbia, SC

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JOB DETAILS

SKILLS

Athletics, Best Practices, Business Operations, Calendar Management, Communication Skills, Customer Satisfaction, Emergency Planning, Emergency Procedures, Employee Relations, Event Management, Football, Funding, Health Insurance, Healthcare, Life Insurance, Maintain Compliance, Microsoft Office, Military, Operational Support, Payroll Administration, Presentation/Verbal Skills, Provider Contracting, Public Safety, Research Grants, Sales, Schedule Development, Scholarship, Security Monitoring, Sports Officiating, Training/Teaching, Tuition Fees, Writing Skills

LOCATION

Columbia, SC

POSTED

1 day ago

Posting Details

Posting Summary

Logo

Posting Number
STA00490PO26

Job Family
Athletics Administration

Job Function
Athletics Administration

USC Market Title
Athletics Administrator

Link to USC Market Title

Job Level
P0 - Professional

Business Title (Internal Title)
Events Services Coordinator for Colonial LifeArena

Campus
Columbia

Work County
Richland

College/Division
Athletics

Department
ATH Colonial Life Arena

State Pay Range
Unclassified

USCMarket Range
B00

Anticipated Hiring Range
Salary commensurate with qualifications.

Location of Vacancy

Part/Full Time
Full Time

Hours per Week
37.5

Work Schedule

Will work a non-traditional work schedule to include evenings and weekends based on the needs of the department.

Basis
12 months

Job Search Category
Other Professional

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

The University of South Carolina is seeking someone who is high-energy and thrives in fast-paced environments to serve as Events Services Coordinator for the iconic Colonial Life Arena (CLA) and Carolina Coliseum. This is an exciting opportunity to support operational excellence behind some of the region's premier live entertainment, athletic, and special event experiences. From sold-out concerts and championship athletics to campus and community events, this position will assist in delivering memorable experiences for every guest who enters our venues.

Key Responsibilities

In conjunction with the Event Manager(s) and Staffing and Security Manager, you will assist in all aspects of the Events department at CLA.
Coordinate front and back of the house staffing for events at CLA, interacting with contracted staffing providers and local first responder organizations to arrange for relevant event-related support
You will oversee general adherence to best practices for event and nonevent security for the arena and its clients.
With oversight of the Staffing and Security Manager, you will assist in coordinating training and staffing assignments for event staff, as well as assisting with building security and interacting with local public safety officials to ensure that events run safely and smoothly.

Job Related Minimum Required Education and Experience

Requires a bachelor's degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials

Preferred Qualifications

Experience in the sport and entertainment field.

Knowledge/Skills/Abilities

Strong written and oral communication skills.
Microsoft Office application knowledge.

Job Duties

Job Duty

Working with Event Managers, assist with analyzing event details then implementing effective and efficient staffing and training plan for all front and back of the house staff positions. Create work schedules for event, first responder and security staff. Review emergency planning procedures with all events staff for each event. Assist in creating and distributing detailed staff information sheets as needed for events. As outlined by the Staffing and Security Manager, shares information contained within the production rider with pre-event staff at briefing meetings. Coordinate with Business Operations as needed to ensure staff and other applicable parties are paid. Assist in overseeing Events Department interns by developing work schedules. Complete required event evaluation paperwork and delegating event responsibilities as needed. May serve as the Manager on Duty when scheduled for smaller, non-commercial events.

Essential Function
Yes

Percentage of Time
25

Job Duty

Assist with overseeing staffing and security for the ticket gates at Williams-Brice Stadium during USC home football games. Utilizing a part time staff of approximately 150, assist in staff 11 entry gates for each home football game. This involves communication with employees via phone and email, assist in conducting a yearly orientation/training to discuss game protocol. Record event worker hours in order to process through USC payroll. Ensures that the entry gates are properly manned so they may function efficiently. Employee will attend pre-season meetings with the Staffing and Security Manager and USC Athletics officials in order to effectively plan for each game.

Essential Function
Yes

Percentage of Time
10

Job Duty

Manage events assigned by Director of Event Services from assignment through advancing, reporting, event day and settlement process.

Essential Function
Yes

Percentage of Time
25

Job Duty

Assist in staffing plans for non-USC Athletic Events at Williams-Brice Stadium and Founders Park as assigned. May include scheduling, training, and overall responsibility for personnel at each venue.

Essential Function
Yes

Percentage of Time
20

Job Duty

Assists Senior Assistant General Manager and Staffing and Security Manager with coordinating recruitment and training of event and security staff.

Essential Function
Yes

Percentage of Time
10

Job Duty

Establish and maintain effective working relationships with staff, contractors and venue users. Function as liaison between users of the venue and the venue staff. Investigate event-related complaints in a professional manner, reporting issues to management and ensuring customer satisfaction. Communicate with local officials, including police, fire and medical services, event staff and public to ensure security of patrons, and that the event runs smoothly.

Essential Function
Yes

Percentage of Time
10

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive
No

Hazardous weather category
Non-Essential

Posting Detail Information

Number of Vacancies
1

Desired Start Date

Job Open Date
06/26/2026

Job Close Date
08/10/2026

Open Until Filled
No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by August 10, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

About the Company

The University of South Carolina

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