Events System Engineer, Event Productions

Amazon.com Inc

Arlington, VA

JOB DETAILS
SKILLS
Alliance/Partner Marketing, Best Practices, Continuous Improvement, Customer Experience, Event Management, Health Maintenance, Identify Issues, Industry Standards, Knowledge Base, Mentoring, On Site Support, Operations Processes, Problem Solving Skills, Process Development, Process Improvement, Production Management, Production Systems, Risk Analysis, Root Cause Analysis, Scripting (Scripting Languages), Systems Engineering, Systems Maintenance, Testing, Use Cases, Video Production, Willing to Travel
LOCATION
Arlington, VA
POSTED
30+ days ago

The Event Productions System Engineer role will own both the health and maintenance of

technical production systems as well as the operational health of the production systems

during events. Are you passionate about the opportunity to innovate, build, and implement

new industry standards while building the future of event productions. Amazon Engines

Event Production team is searching for an innovative and solution-oriented Events Systems

Engineer to be a part of the team producing high-profile, industry-leading production events.

The Events Systems Engineer will support the team to deliver events in Amazon venues with

top-quality audio, lighting, video, and production technology, creating impactful customer

experiences.

Our Event Systems Engineers operate live high-capacity events while managing and

maintaining the health, quality, and reliability of all production systems and equipment

within the venue, ensuring the success of each event. With technical autonomy, they engage

with production teams to design, program, and execute events, transforming customers" ideas

into exceptional experiences.

In this role, youll serve as the subject matter expert (SME) for technical event productions

with strong, deep systems knowledge. Providing onsite support, youll continuously improve

customer experiences, adapt to diverse event types, and flex with last-minute client needs and

changes. You will perform planned and unplanned system maintenance overhauls ensuring

flawless performance and long-term reliability.

Successful candidates will have strong experience supporting large-scale productions of live

onsite events. They have a deep understanding and background of the engineering systems

and focus on providing hands-on technical problem solving in fast-paced environments. This

is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business

hours). Travel throughout the domestic US would be expected approx. 35% of the time and

potential travel to regional venues if needed.

Key job responsibilities

Collaborate with System and Production Engineers within the Event Production organization,

ensuring system quality; operating procedures and industry best practices are followed with a

safety-first mindset

Train, develop and coordinate opportunities with the production team to improve their

skillsets and develop their knowledge base by identifying process improvements

Pre-Event:

Provide event setup coordination of assigned technical systems and recommendations for

technical resource scheduling and labor script

Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act on

immediate optimum solutions, determining which cases need to be escalated to management

Create and implement systematic backups for production technologies, ensuring teams and

clients understand backup procedures if a problem occurs

Event Execution:

Support and partner with Operational Engineers to solve current problems and proactively

implement solutions to prevent issues before they occur

Quickly identify and resolve problems, escalating complex issues to management

maintaining production stability

Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting on

immediate solutions to properly gauge optimum solutions for the best quality attainable

Post-Event:

Assist with strike of event space(s), ensuring correct equipment handling and storage

Participate in post-event feedback, discussions, and surveys

A day in the life

In this role, you will communicate and coordinate proactively with event teams, customers,

business partners, third-party vendors, and engineers across the organization staying

connected to ensure the quality of the systems, operating procedures and key event details

remain of bar raising quality. Youll maintain weekly maintenance schedules, testing

equipment thoroughly, and optimizing systems for the best quality prior to events.

If you are not sure that every qualification on the list above describes you exactly, wed still

love to hear from you! At Amazon, we value people with unique backgrounds, experiences,

and skill sets. If youre passionate about this role and want to make an impact on a global

scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members,

including domestic partners and their children. Benefits can vary by location, the number of

regularly scheduled hours you work, length of employment, and job status such as seasonal or

temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

About the team

The Event Productions Large Production Venue team of engineers and system engineers work

daily with the installed production equipment, helping to plan and execute each event space.

They also work closely with event producers and production management.

Inclusive Team Culture: Here at Amazon, it"s in our nature to learn and be curious. Our

employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our

differences. Ongoing events and learning experiences, including our Conversations on Race

and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop

embracing our uniqueness.

Mentorship and Career Growth: We"re continuously raising our performance bar as we strive

to become Earth"s Best Employer. We embrace curiosity and continuous learning, empowering

you to grow both personally and professionally through mentorship, knowledge-sharing, and

career-advancing resources, helping you develop into a better-rounded professional

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles