Events System Engineer II (EP), Event Productions

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Alliance/Partner Marketing, Audiovisual, Best Practices, Conferences, Continuous Improvement, Customer Experience, Diversity, Event Management, Film, Health Maintenance, Identify Issues, Industry Standards, Knowledge Base, Mentoring, Microsoft Windows Server, On Site Support, Operations Processes, Problem Solving Skills, Process Development, Process Improvement, Production Management, Production Systems, Risk Analysis, Root Cause Analysis, Server Support, Systems Engineering, Systems Maintenance, Systems Reliability, Teleconferencing, Television Broadcasting, Test Equipment, Test Scripts, Testing, Theater Production, Use Cases, Video Production, Videoconferencing, Willing to Travel

LOCATION

Seattle, WA

POSTED

29 days ago

Description The Event Productions System Engineer role will own both the health and maintenance of technical production systems as well as the operational health of the production systems during events. Are you passionate about the opportunity to innovate, build, and implement new industry standards while building the future of event production? Amazon Engine's Event Production team is searching for an innovative and solution-oriented Events Systems Engineer to be a part of the team producing high-profile, industry-leading production events. The Events Systems Engineer will support the team to deliver events in Amazon venues with top-quality audio, lighting, video, and production technology, creating impactful customer experiences. Our Event Systems Engineers operate live high-capacity events while managing and maintaining the health, quality, and reliability of all production systems and equipment within the venue, ensuring the success of each event. With technical autonomy, they engage with production teams to design, program, and execute events, transforming customers' ideas into exceptional experiences. In this role, you'll serve as the subject matter expert (SME) for technical event productions with strong, deep systems knowledge across audio, video, and lighting. Providing onsite support, you'll continuously improve customer experiences, adapt to diverse event types, and flex with last-minute client needs and changes. You will perform planned and unplanned system maintenance overhauls ensuring flawless performance and long-term reliability. This system engineer role, specifically focused on lighting and video systems, will be in charge of the health and maintenance of the production systems as well as assisting with the planning and execution of unique, or non standard, events that require special configurations. Successful candidates will have strong experience supporting large-scale productions of live onsite events. They have a deep understanding and background of the engineering systems and focus on providing hands-on technical problem solving in fast-paced environments. This is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business hours). Travel throughout the domestic US would be expected approx. 35% of the time and potential travel to regional venues if needed. Pre-Event: - Provide event setup coordination of assigned technical systems and recommendations for technical resource scheduling and labor script - Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act on immediate optimum solutions, determining which cases need to be escalated to management - Create and implement systematic backups for production technologies, ensuring teams and clients understand backup procedures if a problem occurs Event Execution: -Support and partner with Operational Engineers to solve current problems and proactively implement solutions to prevent issues before they occur -Quickly identify and resolve problems, escalating complex issues to management maintaining production stability -Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting on immediate solutions to properly gauge optimum solutions for the best quality attainable Post-Event: -Assist with strike of event space(s), ensuring correct equipment handling and storage -Participate in post-event feedback, discussions, and surveys If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan Key job responsibilities Key Job Responsibilities: -Collaborate with System and Production Engineers within the Event Production organization, ensuring system quality; operating procedures and industry best practices are followed with a safety-first mindset -Train, develop and coordinate opportunities with the production team to improve their skillsets and develop their knowledge base by identifying process improvements A day in the life A Day in the Life: In this role, you will communicate and coordinate proactively with event teams, customers, business partners, third-party vendors, and engineers across the organization staying connected to ensure the quality of the systems, operating procedures and key event details remain of bar raising quality. You'll maintain weekly maintenance schedules, testing equipment thoroughly, and optimizing systems for the best quality prior to events. About the team About the Team: The Event Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event space. They also work closely with event producers and production management. Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. Basic Qualifications - 3+ years of supporting a windows server environment experience - 4+ years of experience in an entertainment/film/television/theatre production environment - Experience operating and maintaining technical production systems including audio, lighting, and video equipment - Demonstrated ability to troubleshoot technical issues in live event environments - Ability to work adaptive event hours and travel domestically approximately 35% of the time Preferred Qualifications - Experience supporting video conference and teleconference equipment - Experience with Dante, SMPTE 2110, and Q-SYS. Comfortable with all production mediums; Audio, Lighting, Video, etc. - Experience with event setup, execution, and post-event procedures Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, SEATTLE - 80,200.00 - 106,300.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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