Summary: As an EVS Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
Essential Duties and Responsibilities:
Establishes and annually reviews standards and work procedures for all staff.
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
Assists in the hiring process; interview, hiring and training of new associates.
Orients, develops, and supervises all supervisory/housekeeping staff.
Conducts regular inspections and makes recommendations to the facility.
Conducts monthly reporting of goals, accomplishments, and future plans.
Provides staff education and continuous training.
Communicates with staff, administration, and other departments.
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Qualifications:
4 years of support services, military, housekeeping, and/or facilities maintenance experience.
At least 1 year of supervisory experience in support service-related field with high customer/client contact.
Ability to communicate effectively in written format and oral presentations.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Exhibit initiative, responsibility, flexibility, and leadership.
Possess a thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Bachelor’s degree is preferred
Numbers & Facts
Location
Wilmington, North Carolina
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Contract Managementunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Maintenance Servicesunmatched
Medical Wasteunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Militaryunmatched
Multitaskingunmatched
Operational Supportunmatched
Operations Managementunmatched
People Managementunmatched
Pest Controlunmatched
Recyclingunmatched
Staff Trainingunmatched
Training/Teachingunmatched
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