Casinos, Communication Skills, Gaming, OSHA, Operations, Performance Analysis, Project Tracking, Regulations, Resolve Customer Issues, Safety Standards, Safety Training, Secondary School
LOCATION
Waukegan, IL
POSTED
10 days ago
Who WE are:
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE are looking for:
Responsible for assisting with managing and coordinating the daily operations of the EVS department on assigned shift. Ensures that all areas of the casino are clean and meet OSHA/Safety standards.
What is expected of YOU:
Excellent internal/external guest service;
Assist with personnel-related matters including, but not limited to: interviewing, hiring, scheduling, training, and coaching;
Monitor work performance to ensure the overall cleanliness of designated areas;
Assist with upkeep of inventory for department;
Train staff in proper use of equipment and upkeep;
Train and monitor use of all chemicals;
Handle guest complaints and concerns;
Assist with requisitions, reports, correspondence, and forms related to the operations of the department;
Other reasonable duties as assigned.
Experience YOU will need:
High School/GED
3-6 Months related experience preferred
Knowledgeable about proper EVS techniques; implement and handle chemicals; be familiar with OSHA/Safety requirements
Ability to use all EVS machinery and chemicals
Bilingual preferred
Physical Requirements:
Excellent guest service and communication skills
Exposure to casino-related environmental factors, such as bright lights, excessive noise, human bodily fluids, and bio-chemicals
Must be able to stand and walk for extended periods
Other physical demands of this job may include, but are not limited to: bending, lifting up to a minimum of 50 lbs.
Certificates, Licenses, Registrations:
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
Benefits/Perks:
Medical, Dental, Vision
401K: Matches 50% of your contribution, up to 4% of eligible contribution
Educational Tuition Reimbursement
Paid Time Off
Ventra Program, EAP programs, etc.
Salary Range:
$19-$30
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.