EXCEL Coordinator

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Job Summary

Note: To be considered for this position, candidates must include a cover letter specifying their interest in and qualifications for this position. The cover letter should be the first page of your resume and uploaded as one document.

It is the mission of the University of Michigan School of Music, Theatre & Dance to create an environment of educational and artistic excellence by nurturing creativity, academic integrity, and professionalism in its faculty and students. As a comprehensive performing arts school set in one of the world's finest public institutions of higher education, the School is deeply engaged in the creation, practice, scholarship, and pedagogy of music, theatre, and dance.

• We aim to provide leadership, nationally and internationally, in all three fields.
• We assert and celebrate the value of the arts to the mission of the University of Michigan.
• We serve the community, the region, and the State of Michigan through public performances, cultural resources, arts education, and outreach programs.

The School's mission is predicated on the belief that the study and practice of the performing arts depend upon a diverse community of learning in which a spirit of social responsibility and principled entrepreneurship is fostered.

Reporting to the EXCEL Lab Assistant Director, the Program Coordinator will provide day-to-day administrative and career services support to SMTD students, and support the development and delivery of EXCEL Lab co-curricular programming in line with the Lab's strategic priorities.

The role provides essential administrative support for EXCEL Lab and Dept. of Entrepreneurship & Leadership activities, including processing financial transactions, coordinating hospitality for on-campus events, monitoring our office-wide scheduling system, annual review and reporting processes for EXCEL programs, and generally serving as a front-of-office contact for walk-ins. This role also supports the Assistant Director in executing funding programs and an array of collaborative, co-curricular programming activities (workshops, training sessions, immersions, etc.) that enhance SMTD students' professional development. The Program Coordinator will manage EXCEL Lab communications and marketing activities, including our weekly newsletter, maintaining an online professional opportunity repository, coordinate our social media activity, and manage our blog, the EXCEL Log. The Program Coordinator will supervise one to three part-time student staff members.

This position will also contribute to career services support, including the potential for taking on career coaching and workshop delivery. As availability allows, they will have the opportunity to represent EXCEL across campus, across the arts, career services and entrepreneurship and innovation ecosystems. Other duties will be explored depending on the individual's interest as well as the developing needs of the program.

Responsibilities*

General administrative support (70%)

• Manage our office-wide scheduling system via Google calendar and Calendly, and generally serve as a front-of-office contact for walk-ins

• Oversee and manage the processing of financial transactions, including management of guest artist/lecturer payments for Dept. of E&L guests, communicate as needed with SMTD finance and individuals to facilitate payment and track internal budget

• Co-curricular event management

• Collect, manage and forward inquiries for EXCEL workshops and co-sponsored events to Asst. Dir.; provide logistical support and deliver workshops as needed

• Manage and support larger-scale event planning under the direction of the Asst. Director, which may include immersions to cultural centers and special projects

• Manage and support event logistics and hospitality, including catering orders, room reservations, staffing needs, etc.

• Program evaluation

• Support the Asst. Dir. in program assessment and reporting, including individual program feedback and annual reviews and database updates

• Funding

• Support Asst. Dir. in coordinating funding committee logistics and communications, attend review meetings and compile minutes

• Process student awards and provide feedback to students; serve as a point of contact for further feedback as needed

• Represent the EXCEL Lab within the University community and to our external collaborators (e.g. on cross-campus and external committees, as bandwidth allows)

Marketing and Communications (20%)

• Manage EXCEL Lab marketing via print and digital media throughout SMTD and U-M
• Compose and deliver bi-weekly email newsletter
• Ensure active and consistent social media activity via LinkedIn, Instagram and Facebook, including providing regular updates regarding engagement and analytics
• Manage EXCEL's blog (the EXCEL Log), including student blog editor supervision, posting schedules and content
• Supervise one-two additional marketing and communication student staff roles

Career services (10%)

• Support professional development and career services resources for SMTD students, which may include in-person events, asynchronous resources, and 1:1 coaching
• Other duties as the role evolves may include delivering EXCEL workshops on career development topics

Required Qualifications*

• Bachelor's degree or equivalent work experience
• Familiarity with the performing arts is preferred; formal performing arts training background is a plus
• Strong organizational, problem-solving, attention to detail and priority-setting skills
• Demonstrated ability to evaluate incomplete information and guide workflows to successful outcomes
• Strong communication skills (written, interpersonal and comfortability with public speaking)
• Fluency with Google Suite, email marketing, social media management, and/or evidence of ability to learn new digital tools
• Proven experience working in a dynamic, collaborative, and diverse work environment, communities, and organizations
• Ability to work occasional (3-5 per semester) evening or weekend events
• This position may involve travel based on Lab programming and needs
• Routinely moves equipment weighing up to 20 pounds across campus for various needs
• Ability to evaluate workflows, identify root causes, and implement effective solutions
• Skilled at using data and critical thinking to optimize processes and support decision making

Modes of Work

This is a hybrid position. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position will primarily work from the Earl V. Moore Building, with additional work occurring across UM SMTD's buildings on the University of Michigan North and Central Campuses. Some activities will be events and workshops that occur in the evening. This position is primarily in-person, with one day remote per week, schedule to be determined with Asst. Director.

Additional Information

Candidates for this position must be legally authorized to work in the United States. Visa sponsorship is not available for this position.

Background Screening

A pre-employment background check must be conducted before a candidate may receive a firm offer of employment to a staff position at the University of Michigan.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.