Exceptions CIU Processor

Exceptions CIU Processor

Location: Carol Stream, IL
Pay Rate: $20.00 per Hour
Training Schedule: Monday - Friday, 9:00 AM - 3:00 PM (6-8 Weeks)
Regular Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Immediate Opening!

Position Overview

We are seeking a detail-oriented and dependable Exceptions CIU Processor to join our team in Carol Stream, Illinois. In this role, you will be responsible for processing critical account updates, maintaining data accuracy, and supporting customer payment processing activities.

The ideal candidate is highly organized, enjoys working with data, possesses strong attention to detail, and can thrive in a fast-paced production environment with strict deadlines.

Key Responsibilities

• Accurately enter and update customer information within designated software systems.
• Process data updates including address changes, direct deposit information, and other account maintenance activities.
• Review work for completeness, accuracy, and compliance with established procedures.
• Communicate appropriate resolutions and process updates in a timely manner.
• Maintain strict confidentiality of sensitive customer information.
• Meet productivity, quality, and performance standards.
• Utilize telephone systems and computer applications to support daily operations.
• Provide assistance, guidance, and training support to new team members as needed.
• Manage multiple assignments and priorities while meeting established deadlines.
• Follow all departmental procedures, policies, and quality standards.
• Perform additional duties and special projects as assigned.

Required Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of customer service experience.
• Strong written and verbal communication skills.
• Proficiency with computers, data entry, and Microsoft Office applications.
• Strong keyboarding and data entry skills.
• Excellent attention to detail and commitment to accuracy.
• Strong analytical and problem-solving abilities.
• Ability to multitask and manage competing priorities.
• Excellent interpersonal and teamwork skills.
• Strong attendance and reliability record.
• Ability to follow detailed instructions, procedures, and guidelines.
• Willingness to learn new processes and cross-train across multiple functions.

Ideal Candidate

The successful candidate is dependable, detail-oriented, and committed to delivering high-quality work. You enjoy working in a structured environment, have strong data entry skills, and take pride in maintaining accuracy while meeting production goals.

Why Join Us?

• Immediate opportunity with a stable Monday through Friday schedule.
• Paid training program designed to support your success.
• Collaborative and supportive team environment.
• Opportunity to develop new skills and grow within operations and processing functions.
• Consistent daytime hours with evenings and weekends off.

If you are looking for a role where attention to detail, accuracy, and customer service matter, apply today and become part of a team that makes a difference every day.

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.