Exec Sous Chef

This position contributes to the success of Los Angeles Athletic Club ("Company") by creating positive experiences for every member and guest who visits the club by managing the kitchen and culinary staff, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coordinate the purchase of all food and develop menus, maintaining approved food costs and labor costs.

Responsibilities:

• Maintain complete knowledge of and ensure associate compliance with all departmental/hotel policies and procedures.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide opencommunicationand recommend discipline and/or termination whenappropriate.
• Establish the day's priorities and assign production and preparation tasks for staff to execute.
• Review daily menu specials and offer feedback to Sous Chefs.
• Review banquet event orders and make note of any changes.
• Communicate both verbally and in writing to provide cleardirectionsto staff.
• Take physical inventory of specified food items for daily inventory.
• Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate upassistance, cleaning schedule/project status, health/safetyand sanitation follow up.
• Ensure that staff report to work as scheduled; document any late or absent employees.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
• Ensure that all staffpreparesmenu items following recipes and yield guides, according to department standards.
• Monitor performance of staff and ensure all procedures are completed to thedepartmentstandards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction.
• Conduct frequent walk throughs of each kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details arebeing maintained.
• Develop new menu items, test and write recipes.
• Assist Catering department with developing special menus for functions; meet with clients as requested.
• Reviewsales and food cost daily; resolve any discrepancies with the Controller.
• Ensure that excess items areutilizedefficiently.
• Oversee and direct training of new hires in specified phases of the kitchen operation. Maintain anon-goingtraining program for existing staff. Reevaluate positions in the kitchen and make changes wherever necessary.
• Interview and hire new personnel according to hotel policies and standards.
• Prepare weekly work schedules for all kitchen personnelin accordance withstaffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands. Prepare daily/weekly payroll reports.
• Comply withattendance rules and be available to work on a regular basis.
• Perform any otherjob relatedduties as assigned.
• Budgets:Develops andmanagesall department budgets; profitability, operations, payroll, etc.
• Employment:Makes hiring decision, setssalary, sets job description, applies disciplinary actions, and makes termination decisions.
• Payroll:Approves staff timecards, time off, and status changes.
• Expenses:Approves departmentexpenseup to approved amount set by Finance Department, vendor contracts, and equipment.
• Manage, model, set tone, and guide employees in the company's culture, values, policy, and service expectations; promote Company and department initiatives, policy, procedures in a positive and motivational manner.
• Ensure employees' appearance is neat and professional (proper uniform and nametag as required)and demeanoris respectful and professional at all times.
• Supervise department staff daily activity while at work; ensure all tasks and services are consistently performed efficiently, on a timely manner, and in accordance with company policy and guidelines; coach proactively to ensure proper performance; resolve conflict between employees and with customers on a timely basis; escalate employee/customer issues to management as necessary.
• Hold employees accountable for results and service quality; enforce job expectations, training, coaching, and make discipline recommendations toDepartmentManagerin a timely mannerfor all staff policy violations and not meeting service expectations.
• Assistinmaintainingadequate staffing level; report resignations and staffing needsina timelybasis to Department Manager; screen candidates and make hiring recommendations of individuals who arewell qualifiedand embody the company values.
• Develop staff and encourage professional and personal growth through providing hands-on training, coaching, and mentoring towards meeting personal, department, and company business goals.
• Efficiently manage cost-containment; ensure efficient use andaccurateinventory of supplies, minimize payroll cost by staffing based on businessneed, ensure staff take meal breaks on time, andplan aheadfor planned vacations and leaves of absences.
• Safeguard confidential information properly; ensure work area is efficiently secured and confidential information related to employee, customers, business partners, and company are stored securely ina timelybasis and only discussed with others as necessary for business purposes and allowed by law.

Personnel Management:

• Supervise, coach, counsel, and manage performance of staff; work with Human Resource department to hire, discipline, and discharge employees; conduct regular performance evaluations as per Club standards.
• Prepare work schedules, assign work, and oversee the work product (while minimizing overtime and call-inhours).
• Review all payroll timesheets for areas supervised andsubmitthemin a timely mannerfor final approval.
• Enforce sound safety and housekeeping practices.
• Managefacilitiesstaff to deliver expected service levels within the prescribed budget.
• Respond to problems in a tactful and expedient manner; resolve employee issues through problem resolution.
• Responsible foridentifyingtraining needs and motivating staff to perform ata high level.
• Manage departmental performance against agreed targets and budgets, and within policies and standards.
• Responsible for monthly safety inspections and training the staff on safety and emergency procedures.

Consistently adhere to the Los Angeles Athletic Club core service standards:

• Exemplify high-quality hospitality by making every member, guest, and business partner feel welcomed, valued, respected, and listened to; greet at every encounter,offer assistance toanyone who appears in need, escort individuals to correct destination.
• Take responsibility for maintaining an uncompromisingly clean Club; maintain your work area neat and clean, clean after yourself in employee and member areas, be proactive in maintaining member areas neat and clean by performing minor clean up as needed (i.e., cleaning minor food and liquid spills, storing forgotten exercise equipment, wiping equipment, etcetera); and promptly report needed repairs, potential safety issues, significant cleaning jobs to housekeeping, cleaning, and/or engineering department.
• Follow through with resolutions to problems from beginning to end; break away from your regular duties if needed to follow through on resolutions.
• Be knowledgeable of Club information;maintainsufficient and updated information to be able to easily answer questions from members andguestthoroughly from beginning to end.
• Practice personalhygiene:wear clean and pressed clothing, and proper uniform if required by your position.
• Use proper and welcoming telephone etiquette; do not screen calls, answer calls by the 3rdring, smile while you speak.
• Reply to emails the same day you receive them.
• Anticipate andcomply withmember needs and record their preferences.
• Be an ambassador of the Los Angeles Athletic Club in and outside the workplace; always represent yourself and the club professionally and with respect.

Ensure A Safe Work Environment:

• Comply with the Company Health and Safety (H&S) processes while working on projects,initiatives,and other work-related duties; perform job duties in a way that will not cause danger to self or others, or violate local, state, federal, environmental regulations.
• Promptly correct or report any hazard, potential hazard, or unsafe work condition to the Director ofFacilities, and/orPeople & Culture; wear protective equipment whenrequired; ensure work location is kept safe, clean, and organized.

Initiate Professional Growth:

• Consistently evaluatework forefficiency, quality, alignment with the Company's service standards, and compliance with Company policies and procedures.
• Seek out opportunities to enhance personal skills set relevant to job tasks.
• Maintaincurrentproduct knowledge, best practices, and skills needed to meet the demands of your position.

Education, licenses, & certifications:

• Ideal: Minimum offour (4)years of experience in same or similar positions in theRetail, Hospitality, or Food & Beverageindustry
• Required:Management Food HandlersCertification(s)
• Required: High School Diploma or GED Equivalent

Essential qualifications:

• Required: At leasttwenty-one (21)years of age.
• Required: Reliable and punctual attendance.
• Required: Excellent time-management skills; prioritizing and completing assigned job tasks effectively.
• Required: Travel (by vehicle and plane) for business, training, and/or development, including overnight trips.
• Ideal: Bi-lingual oral, speech, and writing skills in English andSpanishis an asset in this position
• Required: Excellent interpersonal and customer service skills
• Ideal: Travel for business purposes, including overnight travel
• Required: Computer Experience: proficient Microsoft Office programs, Outlook,andability to learn a variety of other software.
• Required: Excellent verbal and written communication skills; ability to conveymessagesclearly and compose correspondence with correct and proper grammar.
• Required: Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.
• Required: Capable of working effectively independently with minimal supervision
• Required: Strong analytical skills.
• Required: High attention to detail and accuracy
• Required: Strong organizational skills
• Required: Ability to prioritize effectively and efficiently meet deadlines and produce workin a timely manner.
• Required: Ability to elicit and accept constructive feedback.