Administrative Skills, Apple Macs, Calendar Management, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Executive Assistant Skills , Meeting Minutes, Microsoft Office, Multitasking, Organizational Skills, Physical Demands, Plan Meetings, Problem Solving Skills, Project Management Software, Project/Program Management, Property Rentals, Telephone Skills, Time Management, Travel Planning, Willing to Travel
Our client, Hawthorne House, is seeking a highly organized, proactive, and professional Executive Assistant to provide direct support to the CEO. This is a dynamic, high-impact role that requires exceptional attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced environment.
The Executive Assistant will serve as a trusted partner to the CEO, managing business and personal priorities and overseeing administrative responsibilities for the CEO's Airbnb properties. The ideal candidate is resourceful, adaptable, customer service-oriented, and thrives in a role where no two days are the same.
Responsibilities
- Provide comprehensive administrative support to the CEO.
- Manage calendars, appointments, meetings, and travel arrangements.
- Screen and manage incoming phone calls, emails, and correspondence.
- Coordinate meetings, prepare agendas, and take meeting notes as needed.
- Handle confidential information with the highest level of professionalism and discretion.
- Assist with personal assistant responsibilities, including scheduling personal appointments, coordinating errands, and managing personal projects.
- Oversee day-to-day administrative tasks related to Airbnb properties, including guest communications, reservations, vendor coordination, maintenance scheduling, and ensuring properties are guest-ready.
- Coordinate with vendors, contractors, and service providers to ensure timely completion of projects and maintenance.
- Assist with special projects and operational initiatives as assigned.
- Maintain organized electronic and physical filing systems.
- Anticipate the needs of the CEO and proactively resolve issues before they arise.
Physical Requirements
- Ability to sit, stand, bend, and occasionally lift or move office supplies and packages.
- Ability to work on a computer for extended periods.
- Ability to travel locally as needed to assist with errands or property-related responsibilities.
Requirements
- Excellent customer service skills
- Mac proficiency preferred
- Experience in MS Office
- CRM knowledge and project management software preferred
- Experience coordinating short-term rental properties (Airbnb or similar) is a plus
- Self-motivated, detail-oriented, and able to work independently with minimal supervision
Reports directly to the CEO.