Executive Assistant, Employee Experience and Relations (EXR)

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Audiovisual, Best Practices, Business Skills, Calendar Management, Career Development, Catering Services, Channel Strategies, Cross-Functional, Editing, Employee Relations, Event Management, Executive Assistant Skills , Leadership, Logistics, Mentoring, Onboarding, People Management, Policy Development, Presentation/Verbal Skills, Staff Policies, Travel Planning, Travel Policy, Willing to Travel
LOCATION
Bellevue, WA
POSTED
2 days ago

The Employee Experience & Relations (EXR) organization is seeking an exceptional Lead Executive Assistant to support a high-visibility, fast-paced, and strategically critical role. This position requires a seasoned professional who operates with high levels of discretion, judgment, and business acumen. You will serve as a trusted partner acting as a force multiplier who enables leadership effectiveness across a complex global organization.

This is not a traditional administrative role. You will operate as a strategic partner who anticipates needs, drives operational rigor, and ensures the VP"s time and attention are directed toward the highest-impact priorities. You must be comfortable navigating ambiguity, exercising independent judgment, and influencing across all levels of the organization. A strong sense of ownership and the ability to maintain composure under pressure are essential.

This role offers unparalleled exposure to senior leadership decision-making, enterprise-wide people strategy, and the opportunity to shape how Amazon invests in its employee experience at scale.

This role requires five (5) days a week in office.

Key job responsibilities

  • Chief of Staff Partnership: Operate as an extension of the VP"s office, partnering with Chiefs of Staff, senior leaders, and cross-functional EAs to ensure seamless coordination across the EXR leadership team.
  • Executive Communications: Support the drafting and editing of select executive communications as directed by the VP. Help manage information flow by ensuring the VP is briefed on critical items and shielded from noise.
  • Strategic Calendar Management: Own and optimize the VP"s calendar as a strategic asset-ensuring time allocation reflects business priorities, protecting focus time, and proactively resolving conflicts across multiple time zones and senior stakeholders.
  • Meeting & Event Management: Plan and execute leadership offsites, all-hands meetings, team events, and cross-organizational forums. Manage end-to-end logistics including agendas, venues, catering, AV, and post-event follow-up.
  • EA Leadership & Mentorship: Serve as the lead Executive Assistant for the EXR organization, providing guidance, mentorship, and coordination support to EAs across the org in a dotted-line capacity. Act as a resource for best practices, onboarding support, and alignment on organizational norms and standards.
  • Travel Coordination: Manage complex domestic and international travel itineraries, optimizing productivity and compliance with Amazon travel policies. Anticipate and resolve disruptions proactively.
  • Stakeholder Management: Build and maintain strong relationships with business and stakeholder EAs, business partners, and leaders across Amazon. Serve as a trusted point of contact for the VP"s organization and external partners.
  • Confidentiality & Discretion: Handle highly sensitive people-related information with the utmost confidentiality, given the nature of the EXR organization"s work across employee relations, investigations, and workforce strategy.

About the team

The Employee Experience & Relations (EXR) organization is at the heart of how Amazon cares for its workforce. EXR drives enterprise-wide strategy across employee relations, workplace investigations, policy development, and employee experience programs that impact over a million Amazonians globally. We are a team of builders who are passionate about creating a fair, respectful, and inclusive workplace for every Amazonian. We operate with high integrity, deep empathy, and a bias for action. We embrace diverse perspectives and believe that our differences make us stronger. This role offers a unique vantage point into senior leadership operations and people strategy at Amazon"s highest levels. We invest in our team members" growth through exposure to cross-functional initiatives that accelerate career development.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles