Your Role
The Healthcare Quality & Affordability (HQA) Operations team leads the operational and strategic initiatives to advance affordable, high-quality health care to ensure equitable outcomes, sustainable cost efficiency, and exceptional care for all. The HQA Operations Executive Assistant will report to the Vice President, Partner Services. In this role, you will provide administrative and organizational support to executive leaders on the HQA Operations team.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Requires at least 3 years of relevant experience
Experience managing complex calendars required
Experience planning corporate events or meetings required
Experience working in a health plan or managed care setting preferred
Experience supporting Vice President and/or C-level Executives preferred
Demonstrates strong organizational and multitasking capabilities
Exhibits excellent written and verbal communication skills
Proficiency in Microsoft Office, including Outlook, Teams, Excel and PowerPoint
Knowledge of how to use AI preferred
Knowledge of Service Marketplace ticketing system, Concur expense and travel systems, purchasing tools, time management systems, and data visualization tools used by Blue Shield preferred
Hybrid
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
Your Work
In this role, you will:
Carry out administrative, analytical, and procedural tasks with a high degree of autonomy
Handle administrative matters in the absence of, or on behalf of, the manager
Provide administrative oversight of third-party relationships through designated systems, including performance monitoring and tracking of goods and/or services
Serve as an administrative liaison between the manager, direct reports, and internal and external stakeholders
Manage the executive's calendar, appointments, meetings, and schedule coordination
Screen and respond to emails, calls, and in-person appointments
Coordinate travel logistics, including booking travel, preparing itineraries, and supporting expense report completion
Manage documents and confidential information with appropriate discretion
Oversee general office processes, including ordering supplies and supporting administrative staff
Support special projects by coordinating resources and tracking progress
Your Work
In this role, you will:
Carry out administrative, analytical, and procedural tasks with a high degree of autonomy
Handle administrative matters in the absence of, or on behalf of, the manager
Provide administrative oversight of third-party relationships through designated systems, including performance monitoring and tracking of goods and/or services
Serve as an administrative liaison between the manager, direct reports, and internal and external stakeholders
Manage the executive's calendar, appointments, meetings, and schedule coordination
Screen and respond to emails, calls, and in-person appointments
Coordinate travel logistics, including booking travel, preparing itineraries, and supporting expense report completion
Manage documents and confidential information with appropriate discretion
Oversee general office processes, including ordering supplies and supporting administrative staff
Support special projects by coordinating resources and tracking progress