Executive Assistant, Experienced

Blue Shield of California

San Diego, CA

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JOB DETAILS

SKILLS

Administrative Skills, Alliance/Partner Marketing, Analysis Skills, Artificial Intelligence (AI), C-Level Management, Calendar Management, Clinical Medicine, Communication Skills, Corporate Event Management, Cost Control, Data Visualization Tools, Document Management, Executive Assistant Skills , Expense Reports, Federal Laws and Regulations, Health Plan, Healthcare, Healthcare Quality, Leadership, Logistics, Managed Care, Medical Conditions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Nonprofit, Operational Strategy, Order Supplies, Organizational Skills, People Management, Performance Analysis, Plan Meetings, Presentation/Verbal Skills, Project Tracking, Project/Program Coordination, Purchasing/Procurement, Quality Management, State Laws and Regulations, Strategic Planning, Telephone Skills, Time Management, Travel Planning, Work From Home, Writing Skills

LOCATION

San Diego, CA

POSTED

Today

Job Description

Your Role

The Healthcare Quality & Affordability (HQA) Operations team leads the operational and strategic initiatives to advance affordable, high-quality health care to ensure equitable outcomes, sustainable cost efficiency, and exceptional care for all. The HQA Operations Executive Assistant will report to the Vice President, Partner Services. In this role, you will provide administrative and organizational support to executive leaders on the HQA Operations team.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

Carry out administrative, analytical, and procedural tasks with a high degree of autonomy
Handle administrative matters in the absence of, or on behalf of, the manager
Provide administrative oversight of third-party relationships through designated systems, including performance monitoring and tracking of goods and/or services
Serve as an administrative liaison between the manager, direct reports, and internal and external stakeholders
Manage the executive's calendar, appointments, meetings, and schedule coordination
Screen and respond to emails, calls, and in-person appointments
Coordinate travel logistics, including booking travel, preparing itineraries, and supporting expense report completion
Manage documents and confidential information with appropriate discretion
Oversee general office processes, including ordering supplies and supporting administrative staff
Support special projects by coordinating resources and tracking progress

Qualifications

Your Knowledge and Experience

Requires a bachelor's degree or equivalent experience
Requires at least 3 years of relevant experience
Experience managing complex calendars required
Experience planning corporate events or meetings required
Experience working in a health plan or managed care setting preferred
Experience supporting Vice President and/or C-level Executives preferred
Demonstrates strong organizational and multitasking capabilities
Exhibits excellent written and verbal communication skills
Proficiency in Microsoft Office, including Outlook, Teams, Excel and PowerPoint
Knowledge of how to use AI preferred
Knowledge of Service Marketplace ticketing system, Concur expense and travel systems, purchasing tools, time management systems, and data visualization tools used by Blue Shield preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About the Team

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

About the Company

Blue Shield of California

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