Executive Assistant/Office Coordinator

Location: Van Nuys, CA

Schedule: In-office / Hybrid

Compensation: $70,000-$80,000 annually + potential bonus

Benefits: Full benefits package

About the Role

We are looking for a highly organized, proactive, and personable Office Operations Coordinator / Executive Assistant to help oversee the day-to-day operations of a busy mortgage branch in Van Nuys, California.

This is a key role within the office. The ideal candidate will serve as a trusted resource to the branch manager and team, helping keep the office organized, employees supported, schedules running smoothly, and new team members successfully onboarded.

Mortgage industry experience is not required. We are more interested in finding someone with strong office management, administrative, scheduling, communication, and organizational skills.

Key Responsibilities

• Manage and coordinate day-to-day office operations and scheduling
• Act as a key administrative partner to the branch manager
• Coordinate calendars, meetings, appointments, and office activities
• Support the onboarding process for new employees and help ensure a smooth transition into the organization
• Coordinate schedules and logistics for new hires and existing team members
• Serve as a central point of communication for employees and management
• Help maintain an organized, professional, and productive office environment
• Track follow-ups, deadlines, meetings, and other important administrative items
• Assist with coordinating activities across multiple offices or locations as needed
• Communicate effectively with employees, leadership, and outside partners
• Identify operational needs and proactively help solve problems before they become issues
• Handle confidential and sensitive information with professionalism and discretion
• Provide general administrative and executive support to the branch manager as needed
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What We're Looking For

The ideal candidate is someone who:

• Has experience managing an office, supporting an executive/manager, or coordinating a busy administrative operation
• Is exceptionally organized and detail-oriented
• Has excellent verbal and written communication skills
• Is punctual, dependable, and professional
• Can manage multiple priorities without becoming overwhelmed
• Is proactive and comfortable taking ownership of responsibilities
• Has strong follow-through and doesn't need to be constantly reminded about tasks
• Is comfortable working with calendars, scheduling systems, Microsoft Office, Google Workspace, and other business software
• Has a positive, team-oriented personality
• Can work independently while also being highly collaborative
• Is comfortable working in an in-office/hybrid environment

Mortgage Experience

Mortgage industry experience is preferred but not required.

Candidates coming from office management, executive assistant, operations, real estate, financial services, professional services, or other fast-paced administrative environments are encouraged to apply.

Compensation & Benefits

• $80,000 annual base salary
• Potential bonus opportunity
• Full benefits package
• In-office / hybrid work environment
• Opportunity to become a key member of a growing team

The Ideal Candidate

We're looking for someone who naturally becomes the person everyone relies on to keep things organized, keep people informed, and keep the office moving.

If you're someone who is highly organized, communicates well, takes initiative, and enjoys being the person behind the scenes who makes everything run smoothly, this could be an excellent opportunity.