Executive Assistant to CNO and COO - Full Time Days

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you."

About Orlando Health Melbourne Hospital

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.

We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.

WHY ORLANDO HEALTH?

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (Starting on Day One)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Plans and carries out administrative functions in support of the COO/CMO/CNO/CQO/CFO/AVP, requiring considerable knowledge of the organization.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Section 1557 Non-Discrimination
The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.

What you will do

• Provides advanced, diversified and confidential administrative support requiring broad and comprehensive clerical/secretarial experience, skill and knowledge of organization policies and practices for the COO/CMO/CNO/CQO/CFO/AVP.
• Has significant contact with senior management and organizational data.
• Interacts professionally with all levels of management.
• Significant employee contact and outstanding customer service to children and their families.
• Establishes and maintains strong relationships with employees, senior management, board members, medical staff and various external contacts.
• Must be able to handle all confidential meetings and correspondence with discretion.
• Performs significant administrative duties with multiple priorities and tasks.
• Organizes and expedites flow of work through the COO/CMO/CNO/CQO/CFO/AVP.
• Provides work direction to other clerical personnel within the department.
• Organizes meetings including distributing materials, set up of audio/visual equipment, arranging for refreshments or catering and transcribing minutes.
• Schedules and maintains calendars of appointments, meetings, and travel itineraries and coordinates related duties such as flights, hotel and transportation arrangements.
• Creates, prepares, coordinates and maintains, presentations, including charts and graphs, databases and spreadsheets.
• Prepares, monitors, or assists with the preparation of various budgets.
• Recommends and help to implement processes which facilitate cost reduction.
• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.
• Conducts Internet research, data collection and some analysis of information.
• Coordinates special events.
• Answers phone calls, routes callers, takes messages and resolves routine and sometimes complex inquiries.
• Responds to callers and visitors not requiring the attention of the COO/CMO/CNO/CQO/CFO/AVP utilizing significant discretion in varied areas.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Exercises a high degree of initiative, judgment, discretion and decision making to help achieve organizational goals and objectives.
• Uses professional judgment in communicating with internal and external entities.
• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Completes assignments in a timely, effective and efficient manner.
• Enhances professional growth and development through participation in educational programs, current literature, and workshops.

Qualifications

• Associate’s Degree or can demonstrate proof of completion within 12 months of hire date.
• Two (2) years of prior customer service, administrative or secretarial experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).
• Highly proficient in word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).
• Five (5) years of customer service, administrative, secretarial or related experience.
• Experience as an Executive Assistant supporting C-Level executives required
• Hospital/Healthcare experience preferred.