Cracken is an applied AI lab building world’s first full kill chain proactive cyber platform. Built by cyber warfare-experienced operators and AI researchers Cracken keeps digital infrastructure resilient so businesses and societies operate.
We’re now looking for a Business Associate to support our leadership team. This is an execution-focused role combining business and executive support - ideal for someone who thrives on precision, efficiency, helping executives save time, and building automated systems.
This role is for someone who thrives in high-ownership environments and enjoys building systems that make organizations run faster and smarter. You will operate as a trusted operational partner to leadership and play a key role in scaling the company’s internal infrastructure.
3+ years in operations, client services, or project/program management (2+ years in tech required, ideally high-growth/startup).
Real, proven cases of taking complex projects end-to-end without guidance.
Real, proven cases of process automation with AI tools (LLMs, Zapier, Make, n8n, custom scripts, etc.).
Proficient in Google Workspace, Notion, Slack, Jira, Figma; comfortable recording Loom sessions.
Familiarity with HR/recruitment tools (Ashby, Deel, Checkr).
Ability to work at high velocity -you get a task, and within hours it’s done.
Not satisfied with “just fine” - you move fast while aiming for excellence.
Exceptional attention to detail; proven ability to structure and execute flawlessly.
Startup mindset: ownership, speed, and ability to thrive with little hand-holding.
Strong English (C1+).
Operations & Program Leadership
Own and manage critical operational workflows across legal, finance and leadership operations.
Drive cross-functional projects end-to-end, coordinating stakeholders and ensuring on-time execution.
Oversee preparation and management of contracts, NDAs, and operational documentation
Conduct rapid research on vendors, markets, and operational solutions, delivering clear recommendations and decision-ready insights.
Proactively identify operational gaps and implement improvements before they become blockers.
People Operations & Recruiting
Own and continuously improve the employee onboarding experience and internal people operations processes.
Coordinate and streamline the recruitment pipeline, ensuring a smooth candidate and hiring manager experience.
Support workforce operations including compliance, documentation, and HR system maintenance.
Plan and manage business travel logistics and internal events.
Contribute to building scalable internal culture and operational practices.
Finance & Administrative Operations
Own core operational finance workflows including invoicing, payment tracking, and financial documentation management.
Maintain organized, audit-ready financial records and operational documentation.
Coordinate with external partners (CPA, legal, vendors) to ensure timely compliance and operational accuracy.
Improve internal financial processes and reporting where possible.
Systems, Automation & Process Design
Identify operational inefficiencies across the organization and design scalable systems to eliminate manual work.
Build and maintain automation workflows using AI and no-code tools.
Develop and maintain operational playbooks and documentation to enable repeatable and scalable processes.
Act as an internal champion for operational excellence, automation, and productivity improvements.
Real-world impactOur technology is validated in high-stakes, real-world environments and grounded in hands-on internal research.
Team with a missionUkrainian-heavy international team of PhDs, professors, and senior industry engineers, driven by intrinsic motivation and real-world adversity.
Adaptive rolesWe shape roles around exceptional talent - your ownership and drive will define your path.
Perfect timingOperating at the intersection of AI, cybersecurity, and autonomous systems, Cracken is uniquely positioned to build resilient security products.
Ownership over a core cybersecurity product
Direct collaboration with founders and senior engineers
High autonomy and real impact on product direction
Fully remote & flexible work setup
Competitive compensation
| Location | San Francisco, California (Remote) |