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Executive Casino Host

Caesars Entertainment Corporation

Danville, VA

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JOB DETAILS
SKILLS
Business Ethics, Casinos, Competitive Research, Contact Management, Corporate Policies, Customer Support/Service, Develop and Maintain Customers, Food and Beverage Industry, Gaming, Industry/Trade Analysis, Loyalty Programs, Market Trend Analysis, Marketing, Meet Sales Quota, Project Tracking, Regulations, Revenue Growth, Sales, Service Delivery, Time Management
LOCATION
Danville, VA
POSTED
2 days ago
HOW YOU WILL CREATE THE EXTRAORDINARY* Uphold Caesars Entertainment's business objectives, ethics, and values in alignment with the Code of Commitment and Mission, Vision, and Values.* Generate casino revenue by developing VIP accounts and maximizing existing revenue streams through database utilization and creative marketing initiatives.* Build loyalty among VIP guests using effective relationship‑building, marketing, and upscale sales techniques.* Maintain consistent contact with VIP players through phone calls and in‑person interactions to achieve gaming revenue goals set by management.* Utilize transportation resources to support guest needs.* Participate in special events, social functions, and guest‑facing activities.* Anticipate and respond to guest needs, including transportation, accommodations, and itinerary support.* Coordinate with internal partners (Gaming, Hotel, Food & Beverage, etc.) to ensure seamless delivery of pre‑trip and on‑property experiences.* Establish, coordinate, and lead VIP events both on and off property.* Handle difficult guest situations professionally, calmly, and with sound judgment.* Exercise comping authority within established guidelines.* Comply with all applicable laws, regulations, and company policies while demonstrating the highest level of integrity.* Support internal clients and maintain strong working relationships across departments.* Identify opportunities to improve efficiency, service delivery, or business outcomes.* Communicate program updates and changes to relevant stakeholders.* Monitor progress on initiatives and maintain awareness of existing and upcoming products or services.* Stay informed on industry trends, market developments, and competitor activities.* Continue developing skills to manage increasingly complex guest and business needs.* Provide accurate, timely information and seek answers when needed.* Adhere to all regulatory, departmental, and company policies and procedures.

About the Company

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Caesars Entertainment Corporation

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