Executive Director/Administrator - Assisted Living

JOB SUMMARY:

The Executive Director is responsible for the overall leadership, operations, compliance, financial performance, and culture of an Assisted Living and Memory Care community in accordance with State and community-based care regulations.

This role ensures exceptional resident care, regulatory compliance, team engagement, census growth, and operational excellence while fostering a compassionate, resident-centered environment.

RESPONSIBILITIES

• Ensure documentation standards support resident care and regulatory requirements.
• Maintain required policies, quality assurance, and risk management processes.
• Recruit, hire, and retain qualified team members.
• Provide leadership and accountability to department managers.
• Promote a culture of teamwork, respect, and service excellence.
• Ensure staff training meets state requirements, including dementia care training.
• Conduct regular performance evaluations and coaching.
• Develop and manage operating budget.
• Monitor expenses, revenue, labor management, and census.
• Drive occupancy growth through collaboration with sales and marketing.
• Ensure appropriate staffing levels aligned with resident acuity.
• Ensure compliance with state Memory Care endorsement standards.
• Maintain person-centered dementia care programming.
• Support family engagement and communication.
• Ensure appropriate behavioral health supports and interventions.
• Foster a safe, welcoming, and service-oriented environment.
• Address resident and family concerns promptly and professionally.
• Support quality-of-life initiatives and resident engagement programs.
• Oversee daily operations of Assisted Living and Memory Care.
• Monitor quality indicators and implement continuous improvement initiatives.
• Maintain informing physician and pharmacy relationships.
• Ensure emergency preparedness and safety protocols are current.
• Other duties as assigned.

REQUIREMENTS:

• Ensure documentation standards support resident care and regulatory requirements.
• Must hold current state Residential Care Facility Administrator (RCFA) license.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Minimum 2 – 3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing.
• Strong knowledge of State Administrative Rules for Community-Based Care.
• Demonstrated financial management experience.
• Proven ability to lead teams and drive occupancy.
• Strong regulatory and survey readiness knowledge.
• Leadership and team-building expertise.
• Budget management and labor oversight skills.