Executive Director

Position Summary

Qualifications

• Must be 21 years of age to oversee assisted living (administrator license requirement)
• Must have Bachelor’s degree from an accredited college or university or equivalent experience
• Three (3) or more years of successful operational experience in senior housing or hospitality preferred
• Three (3) or more years of supervisory experience in senior services preferred
• Must be knowledgeable of federal and state industry regulations

Primary Job Responsibilities

Hospitality Goals

• Ensures staff performs all duties with hospitality focus, meeting and exceeding resident requests and needs

Operating Margin

• Achieves operating margin and cash flow goals including budgeted revenue and expense goals

Occupancy (Sales and Marketing)

• Serves as Sales Manager leading sales team to achieve marketing and occupancy goals

Talent/Staffing

• Interviews, hires, trains, evaluates, supervises, supports, counsels and develops management team
• Ensures managers interview, hire, train, evaluate, supervise, support, counsel and develop staff appropriately
• Actively participates in and encourages staff retention programs, including timely evaluations and GEM program

Additional Requirements

• Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are delivered
• Must ensure community is compliant with all Federal, State, local, requirements
• Must serve as effective representative for Century Park in the surrounding community
• Must ensure census goals are met
• Must prepare and operate within annual budget
• Must effectively supervise department directors
• Must exhibit excellent customer service and a positive attitude
• Must be able to assist in the evacuation of residents
• Must demonstrate effective people skills with staff, residents, families, vendors, and community
• Must be able to read and interpret financial records and reports
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industry
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Must understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training

Who We Are