Executive Director Enterprise Operations Center

U.S. Department of Veterans Affairs

Washington, DC

JOB DETAILS
SALARY
$151,661–$228,000 Per Year
SKILLS
Budget Management, Department of Veterans Affairs, Federal Assistance, Federal Government, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Health Information Technology, Human Resources, Information Technology & Information Systems, Interoperability, Interpersonal Skills, Large-Scale Systems, Leadership, Legal, Medical Record System, Medical Records, Military, Military Industry, Operational Strategy, Patient Safety, Performance Management, Project/Program Management, Publications, Regulations, Reimbursement, Resource Management, Risk Management, Standards of Care, System Integration (SI), Systems Maintenance, Team Player, Technical Leadership, United States Citizen, United States Department of Defense (DoD), Willing to Travel, Work From Home
LOCATION
Washington, DC
POSTED
30+ days ago

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Executive Director Enterprise Operations Center

Department of Veterans Affairs

Office of the Secretary

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

The Electronic Health Record Modernization Integration Office (EHRM-IO) in Washington, DC. The office operates in a collaborative, high-visibility environment supporting one of the Department of Veterans Affairs most complex modernization initiatives. The position requires frequent engagement with VA Central Office leadership, Department of War counterparts, congressional staff, and external technology partners.

Learn more about this agency

Summary

The Electronic Health Record Modernization Integration Office (EHRM-IO) in Washington, DC. The office operates in a collaborative, high-visibility environment supporting one of the Department of Veterans Affairs most complex modernization initiatives. The position requires frequent engagement with VA Central Office leadership, Department of War counterparts, congressional staff, and external technology partners.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/18/2026 to 06/01/2026

Salary $151,661 - $228,000 per year Pay scale & grade ES 00

Location

1 vacancy in the following location:

Washington, DC

Remote job No Telework eligible No Travel Required 75% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Senior Executive

Promotion potential

None

Job family (Series)

  • 0340 Program Management

Supervisory status Yes Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)

Trust determination process

  • Suitability/Fitness

Financial disclosure Yes Bargaining unit status No

Announcement number VA-SES-12961277 -YL Control number 869401700

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Senior executives

Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs).

Clarification from the agency

All groups of qualified individuals.

Duties

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  • The Electronic Health Record Modernization-Integration Office (EHRM-IO) provides program management oversight, infrastructure and system modernization, and legacy system integration to enable health information technology (IT) product installation and facilitate the adoption of new health IT products at VA as they relate to the implementation of Electronic Health Records (EHR) Modernization system.
  • EHRM-IO builds upon the rich history of health IT innovation at VA and the Department of Defenses (DOD) implementation of the same health IT product to deliver a system that provides: 1) seamless sharing of health records between VA and DoD; 2) full lifetime records at the point of care; and 3) a higher standard of care and patient safety. In addition, the Federal EHR will enhance the interoperability of medical data between VA and community partners.
  • EHRM-IO is responsible for program management oversight, infrastructure and system modernization, and legacy system integration to enable installation, implementation, and adoption of the modernized health IT products as they relate to the EHR system.
  • EHRM-IO will have a dedicated Enterprise Operations Executive Director function. This role provides executive leadership oversight of Enterprise Operations Center to ensure the successful transition from deployment to steady-state operations. The incumbent directs development of operating models, enterprise governance structures, and performance management frameworks for the Enterprise Operation Center to sustain modernization outcomes, mitigate organizational risk, and align strategic objectives with operational execution.

Requirements

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Conditions of employment

  • Must be a US citizen or National.
  • Subject to a One year probationary period required (unless already completed).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
  • May be subject to pre-employment and random drug tests.
  • Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
  • May be subject to reassignment geographically or organizationally.
  • VA structures its SES positions into pay bands. This is a pay band 3 position and the salary range is $151,661 to $209,600 . Exceptions to the cap of the range may be considered in certain circumstances.

Qualifications

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

TQ1: Enterprise-Scale Health IT Program Leadership: Expert knowledge of and experience leading large-scale health information technology modernization, implementation, or integration programs-including electronic health record (EHR) systems-in complex multi-stakeholder environments across public, private, or military health sectors.

TQ2: Enterprise Operations Strategy and Sustainment: Demonstrated ability to develop and execute long-range operational strategy, enterprise governance frameworks, and performance management systems to sustain large-scale modernized operations-including the transition from program implementation to steady-state operations-in a complex multi-stakeholder organization.

EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

There are five ECQs:

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organizations vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you should attach proof (e.g., SF-50, Certification by OPMs SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Education

This job does not have an education qualification requirement.

Additional information

Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx.

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment and will be subject to random testing thereafter. Applicants who refuse to be tested will be denied employment with VA.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

VA structures its SES positions into pay bands. This is a pay band 3 position and the salary range is $151.661 to 209,600. The categories are based on the position scope, breadth, functions, and placement within the structure of organizational levels across the Department/Agency. Exceptions to the cap of the range may be considered in certain circumstances.

Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm

Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to

Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx)

OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Managements SES Qualifications Review Board (QRB) before appointment to this position. The selected individuals application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.

  1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Information beyond the two page resume will not be evaluated. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.

  2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.

  3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation for non-competitive consideration, if applicable:

  • CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
  • SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.

Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.

How to Apply

Help

Your complete application must be received by 11:59 pm EST on the closing date, 06/01/2026. Please read all instructions before you begin.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.

Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.

Agency contact information

Yolanda Lennon

Email yolanda.lennon@va.gov Address Office of the Secretary - 1007

810 Vermont Avenue NW

Washington, DC 20420

US

Next steps

To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Corporate Senior Executive Management Office (CSEMO) to determine your eligibility for the position. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectees application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.

  1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Information beyond the two page resume will not be evaluated. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.

  2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.

  3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation for non-competitive consideration, if applicable:

  • CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
  • SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.

Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.

How to Apply

Help

Your complete application must be received by 11:59 pm EST on the closing date, 06/01/2026. Please read all instructions before you begin.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.

Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.

Expand Hide how to apply

Agency contact information

Yolanda Lennon

Email yolanda.lennon@va.gov Address Office of the Secretary - 1007

810 Vermont Avenue NW

Washington, DC 20420

US

Next steps

To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Corporate Senior Executive Management Office (CSEMO) to determine your eligibility for the position. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectees application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Office of the Secretary

The Department of Veterans Affairs mission is "to fulfill President Lincolns promise to care for those who have served in our nations military and for their families, caregivers, and survivors."

The Senior Executive Service (SES) is comprised of the men and women charged with leading the continuing transformation of government. These leaders possess well-honed executive skills and share a broad perspective of government and a public service commitment.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

Agency contact information

Yolanda Lennon

Email yolanda.lennon@va.gov Address Office of the Secretary - 1007

810 Vermont Avenue NW

Washington, DC 20420

US

Summary

The Electronic Health Record Modernization Integration Office (EHRM-IO) in Washington, DC. The office operates in a collaborative, high-visibility environment supporting one of the Department of Veterans Affairs most complex modernization initiatives. The position requires frequent engagement with VA Central Office leadership, Department of War counterparts, congressional staff, and external technology partners.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/18/2026 to 06/01/2026

Salary $151,661 - $228,000 per year Pay scale & grade ES 00

Location

1 vacancy in the following location:

Washington, DC

Remote job No Telework eligible No Travel Required 75% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Senior Executive

Promotion potential

None

Job family (Series)

  • 0340 Program Management

Supervisory status Yes Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)

Trust determination process

  • Suitability/Fitness

Financial disclosure Yes Bargaining unit status No

Announcement number VA-SES-12961277 -YL Control number 869401700

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