Executive Director, Event Services and Facilities

Indiana State University

Terre Haute, IN

JOB DETAILS
SALARY
$100,000–$110,000 Per Hour
SKILLS
Accounting, Administrative Management, Asset Management, Athletics, Audiovisual, Baseball, Basketball, Budget Management, Building Systems, Business Administration, Business Development, Business Plan, Business Strategy, Calendar Management, Capital Budgeting, Communication Skills, Community Support, Conferences, Consulting, Contract Management, Contract Negotiation, Customer Support/Service, Data Analysis, Detail Oriented, Disability Insurance, Donor Development, Electricity, Emergency Planning, Emergency Procedures, English Language, Entrepreneurship, Establish Priorities, Event Management, Facilities Management, Facilities Planning, Facilities and Maintenance, Financial Analysis, Financial Control, Financial Management, Financial Risk, Football, Hospitality and Tourism, Interpersonal Skills, Leadership, Legal, Life Insurance, Maintain Compliance, Maintenance Services, Marketing, Marketing Strategy, Mathematics, Multitasking, NCAA Regulations, Negotiation Skills, Operational Audit, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performing Arts, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Public Administration, Public Safety, Public/Media/Press/Analyst Relations, Recreation, Regulations, Regulatory Requirements, Rentals, Restaurant, Retirement Planning, Revenue Growth, Risk Management, Safety Compliance, Scholarship, Sports Management, Stewardship, Strategic Planning, Sustainability, Team Building, Team Player, Theater, Time Management, Trade Shows, Training/Teaching, Tuition Fees, University/School Policies, Vision Plan, Writing Skills
LOCATION
Terre Haute, IN
POSTED
3 days ago

Position Details

Position Details

About the Institution

Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world.

Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute's historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the "Fighting Sycamores," fields 15 NCAA Division I athletic teams in the Missouri Valley Conference.

Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together.

Indiana State University is an equal opportunity employer, and we are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process.

Comments to Applicants

Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.

The review of applications will begin on July 31, 2026 and will continue until the position is filled.

Job Title Executive Director, Event Services and Facilities Department Hulman Center Work Schedule

8:00 a.m. - 4:30 p.m. with significant evening and weekend obligations.

Notice of Vacancy Number 26-00190 Desired Start Date 10/01/2026 Open Date 07/24/2026 Close Date Open Until Filled Yes Job Category Staff-Exempt Professional Job Type Staff - Full-Time Pay Grade 14 Hourly Rate or Salary Range $100,000 - $110,000/year Benefits Associated with this Position

  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
  • Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
  • Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year

Optional Benefits

  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.

Job Summary/Basic Function

The Executive Director of Event Services and Facilities provides strategic leadership for Indiana State University's event venues and auxiliary event operations, with primary responsibility for maximizing facility utilization, generating revenue, and enhancing the financial sustainability of assigned facilities. The Executive Director develops and implements business strategies that expand external partnerships, increase event activity, attract concerts, conferences, and other revenue-generating opportunities, and position university venues as premier destinations for campus, community, and regional events.; ; The position oversees the management, scheduling, operations, maintenance, marketing, and strategic development of Hulman Center, Tilson Auditorium, University Hall Theater, Hulman Memorial Student Union, and other assigned facilities. The Executive Director is responsible for the fiscal performance of assigned auxiliary operations and serves as the university's primary liaison with promoters, event producers, sponsors, community organizations, and campus partners.; ; Through entrepreneurial leadership, operational excellence, and a commitment to customer service, the Executive Director advances the university's mission while increasing revenue, expanding community engagement, and enhancing the overall impact of university facilities and events.

Specific Responsibilities

  • Provide strategic leadership for Indiana State University's event venues and auxiliary event operations.
  • Lead the planning, scheduling, and execution of conferences, concerts, athletic events, commencement, exhibitions, performances, trade shows, and other campus and community events.
  • Develop and implement strategies to maximize facility utilization, enhance the guest experience, and increase revenue generation.
  • Identify and cultivate new business opportunities through concerts, conferences, facility rentals, sponsorships, and other entrepreneurial initiatives.
  • Build and maintain relationships with promoters, event producers, sponsors, community organizations, and external clients.
  • Negotiate and administer event contracts, facility use agreements, and related business partnerships.
  • Collaborate with University Advancement to expand sponsorship, donor engagement, premium seating, and other revenue-generating initiatives.
  • Direct the daily operations of Hulman Center, Hulman Memorial Student Union event spaces, Tilson Auditorium, University Hall Theater, and other assigned facilities.
  • Provide leadership and supervision for professional, support, and student staff across multiple operational units.
  • Develop, manage, and monitor operating and capital budgets while ensuring strong financial stewardship.
  • Partner with Athletics to oversee ticket operations, game-day event management, and facility scheduling for athletic events.
  • Oversee facility maintenance, capital improvement planning, technology upgrades, and long-term asset management in collaboration with Facilities Management.
  • Ensure compliance with university policies and applicable safety, legal, and regulatory requirements while leading event risk management and emergency planning.
  • Foster collaborative relationships with campus departments, academic units, student organizations, and community partners to support university priorities and expand the impact of university venues.

Required Relevant Education & Experience

Education: Bachelor's Degree (4 years); Experience: 7 - 10 Years

Required Field(s) of Study

Business Administration, Sport Management, Public Administration, Hospitality Management, Management or related field.

Preferred Relevant Education and Experience

Master's degree preferred

Supervisory Responsibilities Has authority/responsibility of a division/department/program & supervises management staff & indirectly supervises staff. Carries out supervisory responsibilities in accordance with policies & applicable laws. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Experience with budget management, Math and basic accounting skills, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities

The Executive Director must possess strong communication skills, strong leadership qualities and good planning and organizational skills. Comprehensive and advanced understanding of event operations, event ticketing, concert promotions, public relations, marketing, budget management and facilities management and operations is required. Must be able to interact with diverse individuals and groups.

Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Position Reappointment Required No

Job Duties

Essential Duties and Responsibilities

Provide strategic leadership for Event Services and Facilities. Direct the planning, coordination, scheduling, and execution of conferences, special events, concerts, exhibitions, trade shows, commencement activities, athletic events, performances, and other university and community events conducted in Hulman Center, Tilson Auditorium, University Hall Theater, Hulman Memorial Student Union, and other assigned facilities. Develop and implement strategies to maximize facility utilization, enhance the guest experience, increase revenue generation, and support university priorities.

Essential Duties and Responsibilities

Provide leadership for revenue generation and business development across assigned facilities and event operations. Develop and execute strategies to increase revenue through concerts, entertainment events, conferences, tournaments, facility rentals, sponsorships, and other entrepreneurial opportunities. Establish and maintain relationships with promoters, event producers, corporate partners, community organizations, and external clients. Negotiate and administer contracts and facility use agreements. Identify new revenue streams and develop business plans that maximize facility utilization, attendance, and financial performance while supporting institutional priorities. Collaborate with University Advancement on sponsorship development, donor engagement opportunities, premium seating initiatives, and other revenue-generating partnerships associated with university venues and events.

Essential Duties and Responsibilities

Direct the day-to-day operations of assigned facilities and departments. Supervise professional, support, and student staff within the Ticket Office, Technical Services, Event Operations, Conference and Event Services, Guest Services, and related functional areas. Establish performance expectations, operational standards, and customer service practices that support operational excellence.

Essential Duties and Responsibilities

Develop, administer, and monitor operating and capital budgets for assigned facilities and departments. Analyze financial performance, establish fiscal priorities, ensure appropriate financial controls, and lead implementation of revenue generation strategies to enhance the financial sustainability of auxiliary operations.

Essential Duties and Responsibilities

Work closely with Intercollegiate Athletics to provide strategic oversight of ticket operations, game-day event management, facility scheduling, and event support services for men's and women's basketball, football, baseball, and other athletic events. Ensure facilities and services support a high-quality student-athlete and fan experience.

Essential Duties and Responsibilities

Oversee facility operations, maintenance, and asset management. Coordinate operation of mechanical, electrical, audiovisual, and related building systems. In partnership with Facilities Management, establish maintenance priorities and coordinate repairs necessary to support safe and effective operations.

Essential Duties and Responsibilities

Identify, assess, and manage operational, financial, and safety risks associated with facilities and events. Ensure compliance with university policies and applicable legal and regulatory requirements. Collaborate with Public Safety and other campus partners in the development and implementation of event security plans, emergency procedures, and risk mitigation strategies.

Essential Duties and Responsibilities

Provide leadership for facility planning and capital improvement initiatives. In coordination with Facilities Management, oversee renovation projects, deferred maintenance priorities, technology upgrades, and long-term facility improvement efforts for Hulman Center, Tilson Auditorium, University Hall Theater, HMSU event spaces, and other assigned facilities.

Essential Duties and Responsibilities

Develop and maintain collaborative relationships with campus departments, student organizations, Athletics, University Advancement, academic units, and external community partners. Serve as a resource and consultant regarding event planning, facility utilization, and venue capabilities. Facilitate effective coordination among stakeholders to support university priorities, enhance the success of campus and community events, and maximize the use of university facilities.

Essential Duties and Responsibilities

Perform other duties as assigned.

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/ Letter of Application
  • References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you possess a minimum of a Bachelor's degree in the field listed in this posting?
  • Yes

  • No

    • Do you possess a minimum of 7 or more years of relevant work experience?
  • Yes

  • No

About the Company

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Indiana State University