Executive Director of Advancement Services
Salary
$130,000.00 - $135,000.00 Annually
Location
Charlotte
Job Type
Full-Time Staff
Job Number
202600021
Division
Institutional Advancement and External Affairs
Department
Development and Major Gifts
Opening Date
06/15/2026
Closing Date
6/21/2026 11:59 PM Eastern
Responsibilities
This role is fully in person (not hybrid or remote). This position is also funded by non-university funds.
General Statement of Job
Under limited supervision, performs a variety of duties associated with directing the usage and tracking of the CRM and supervising data management staff for the university, its academic programs and institutional projects. As a key member of the Institutional Advancement and External Affairs leadership team, the Executive Director for Advancement Services is responsible for tracking and reporting analytics for institutional giving of the Johnson C. Smith University. This position reports to the Assistant Vice President for Institutional Advancement and External Affairs.
Specific Duties and Responsibilities
Essential Job Functions
The Director of Advancement Services is responsible for database management, advancement reporting, gift processing, prospect research, data integrity, and data security. Serves as team leader for the organizations efforts to understand its constituent data by guiding analysis and segmentation efforts. Develops strategies for leveraging constituent data to advance the work of the organization. Provides technical advice, forecasting, training, and reports as needed for all members of the Development and Alumni Affairs professional staff, as well as authorized members of the university community who need reports from the Alumni/Development System (Raisers Edge NXT). This position may be eligible for a hybrid work arrangement, consistent with university policy. JCSU employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
Additional Job Functions
Qualifications
Minimum Training and Experience
Requires at least three to five years of significant experience in CRM management for development at a university. Advanced degree preferred. Experience with computerized databases and word processing, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Minimum Qualifications or Standards Required
To Perform Essential Job Functions
Physical Requirements: Must be physically able to operate a variety of automated office machines and equipment. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Must be able to lift/carry weights of five to ten pounds.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.
Language Ability: Requires the ability to read a variety of policy and procedure manuals, financial documents, computer manuals, etc. Requires the ability to enter data into a computer and prepare reports, correspondence, records, etc., with proper format, punctuation, spelling, and grammar, using all parts of speech. Must be able to speak with poise, voice control, and confidence and to articulate information to others.
Intelligence: Requires the ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently with co-workers and the general public.
Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals, and to determine time. Must be able to use practical applications of fractions, percentages, ratio, and proportion. Must be able to use practical applications of statistics.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape, and visually read various information.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment and communications machinery.
Manual Dexterity: Requires the ability to handle a variety of items including computer keyboards, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress when confronted with an emergency or tight deadline.
Physical Communication: Requires the ability to talk and hear (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving the nature of sounds by ear). Must be able to hear and understand communications through a telephone.
Supplemental Information
To apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor.
Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.
We offer a complete benefits package to full-time employees working 30 or more hours per week including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Health Insurance Plans
The University offers two PPO Plans, one being a High Deductible Health Plan that are administrated by Healthgram and utilizes the Great West Health (GWH)-Cigna PPO network. A Wellness Premium discount is available to those that participate. A full vision benefit is included. Health insurance coverage becomes effective on the 61st day of employment.
Dental Insurance
The University offers dental coverage through Delta Dental of North Carolina. This coverage takes effect on the first day of the month following 60 days of continuous employment.
Life Insurance
The University provides a group term life insurance policy through The Standard with a value of one times the annual salary. This coverage takes effect on the first day of the month following 60 days of continuous employment.
Long-term Disability Insurance
The University provides each full-time employee with group long-term disability insurance through The Standard. This coverage takes effect on the first day of the month following 60 days of continuous employment.
Supplemental Policies
Supplemental life insurance and short-term disability, accident and cancer policies are available through Colonial and Aflac. Premiums for these individual policies may be paid through payroll deduction.
Retirement
To assist faculty and staff in planning for their retirement, Johnson C. Smith University provides a 403 (b) retirement plan utilizing TIAA that allows for supplemental and matching contributions. Enrollment in this plan is not automatic. Employees may elect a percentage towards supplemental contributions immediately. Eligible employees are required to make contributions in order to receive the University's matching contributions after one (1) year of service. The one-year waiting period may be waived if the employee participated in a TIAA retirement plan at a prior eligible institution (documentation required). A six-month waiver may also be available if the employee's most recent prior employer was a 403(b)-eligible organization (verification required). The University will match contributions on a dollar for dollar basis up to a maximum of 5% for eligible employees.
Sick Leave
Faculty and non-academic personnel accrue one paid day of sick leave for each month of employment the calendar year. Accrued but unused sick leave may be accumulated and carried over from year to year, up to a maximum of 60 days. Sick leave may be taken for the employee's personal illness, medical appointments or the illness of a parent, child or spouse.
Vacation Leave
Non-academic personnel earn one paid day of vacation leave for each month of employment during the calendar year. Administrative Officers and Non-academic personnel may accrue a maximum of 20 vacation leave days.
Bereavement Leave
Non-academic personnel will be granted up to three days of bereavement leave for the death of an immediate family member.
Other Leaves of Absence & Holidays
Other leaves of absence including sabbaticals, leave for military and jury duty, educational and Family/Medical Leave are available for eligible employees. The University is closed in observance of 13 holidays.
Tuition Remission
Full-time employees who have completed six months of continuous service are eligible to enroll in a maximum of three semester hours at Johnson C. Smith University and will receive a discount of one-half of the tuition cost. If an employee qualifies for tuition remission, the dependent children of that employee may also receive the tuition discount for up to 18 credit hours. Through the Council of Independent Colleges Consortium employees and their dependents may also be eligible for a full tuition waiver at one of over one hundred participating consortium schools.
HealthPlex and Wellness Programs
The grant-funded facility is available to all employees during the hours of operation and a coordinator is on duty to train employees to properly operate the equipment and get the most out of their workout routine. The University also sponsors a variety of Wellness programs throughout the year for faculty, staff and students.
Employee Assistance Program
The Employee Assistance Program (EAP) is designed to help employees and their immediate family members who are troubled by marital, financial, and emotional and substance abuse and other problems. Services provided through the EAP are strictly confidential and free of charge. University EAP services are provided through Atrium Health and The Standard.
Employer Johnson C. Smith University
Address 100 Beatties Ford Road
Charlotte, North Carolina, 28216
Phone 7043781296
Website http://www.jcsu.edu