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Executive Engagement Mgr, AWS Forward Deployed Engineering

Amazon.com Inc
  • Cambridge, MA
    4 days ago

    Job Description

    As a Senior Executive Engagement Leader, you"ll manage engagements between FDE Senior Leadership and our most strategic customers and partners, owning the mechanisms that turn executive relationships into launched revenue. You"ll run strategic programs pairing senior leaders with the customers and partners where their involvement matters most, and ensuring every engagement is high-judgment, well-orchestrated, and tied to measurable business outcomes.

    You"ll seek to understand each customer"s and partner"s mission, how they define success, and the outcomes that matter to their leadership, then design executive moments that deepen those relationships and accelerate their journey to AWS. Operating in a fast-paced, high-energy, global environment with a high degree of ambiguity, you"ll coordinate senior leader participation, prepare executives for impactful conversations, manage the end-to-end logistics and follow-through, and keep each engagement moving from first touch to tangible result.

    You"ll also develop, implement, and iterate the processes and mechanisms that improve how we engage at the executive level, raising the bar on operational excellence and delivering a cadence of results and insights back to leadership.

    Key job responsibilities

    • Own strategic executive relationships. Serve as a trusted point of contact for our most strategic leaders.
    • Lead executive engagements. Plan and deliver high-impact engagements, coordinating senior leaders within FDE and across AWS to maximize value and visibility.
    • Build processes and mechanisms. Develop, implement, and iterate the mechanisms that improve how we engage with customers and partners, raising the bar on operational excellence.
    • Drive project execution. Manage multiple concurrent projects in an ambiguous, fast-paced environment, executing plans, resolving issues, and escalating when appropriate.
    • Define goals and align stakeholders. Collaborate across roles to translate mission objectives into clear project goals and measurable outcomes.
    • Build and maintain relationships with key external partners and internal stakeholders, using strong written and verbal communication to influence priorities and align teams across organizations.

    About the team

    Our Amazon Web Services (AWS) FDE organization embeds alongside our customers and partners to co-create and deliver frontier solutions that remove constraints and accelerate their journey to AWS. We bring deep technical expertise, best practices, and the collective experience of building with customers at the leading edge, obsessing over strong outcomes and the hands-on work of turning ambitious visions into production reality.

    We are seeking a highly motivated leader to build and own the Executive Engagement function for AWS FDE. As the sole owner of this function, you"ll define the processes and mechanisms, drive the day-to-day work yourself, and partner directly with our most strategic leaders.

    Numbers & Facts

    LocationCambridge, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Managementunmatched
    • Amazon Web Services (AWS)unmatched
    • Best Practicesunmatched
    • Cadenceunmatched
    • Executive Relationshipsunmatched
    • Follow Throughunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Multitaskingunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Project Executionunmatched
    • Project/Program Managementunmatched
    • Writing Skillsunmatched

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