Executive Events Coordinator I

Events Team Member

The Workplace Services Events Team designs and produces events that bring together executives, partners, customers and employees in the Chicago Tower. We are seeking a candidate who is passionate about hospitality and events to join our Chicago-based events team. We specialize in in-person experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with the Security, Space Planning, Facilities, Workplace, Culinary and Guest Services Teams to deliver successful events.

Day to day responsibilities for this role:

• The position is responsible for the operational excellence of our meetings/events through calendar management and event execution. Events will include: customer meetings, executive receptions, intimate dinners, town halls and employee events.
• Work with internal service partners Security, Space Planning, Facilities, Workplace, Culinary and Guest Services Teams to deliver successful events.
• Solid office management / workplace environment knowledge.
• Ticketing and planning on Salesforce platform, and managing G-cal.
• Strong customer service and executive interaction experience.
• Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events.
• Continuous development of team playbooks and standard operating procedures.
• Organize logistics, from beginning to end - pre, onsite and post event logistical management.
• Key stakeholder for G-Cal calendar management for internal event space.
• Liaise and negotiate with vendors to achieve the most favorable terms for goods and services.
• Management of event statistics and ad hoc reporting.
• Manage various workplace projects as assigned.
• Multitask many events and projects at one time.

Required skills:

• Highly personable and customer service focused with great attention to detail.
• Excellent written and verbal communication with ability to proactively address client's needs.
• Excellent organizational skills and able to manage a calendar with multiple concurrent events.
• Experience in managing budgets, financial planning and tracking.
• Excellent problem-solving skills with ability to creatively negotiate demands.
• Results-oriented, customer-driven, and organized.
• Knowledge of Salesforce platform.
• Assess and prioritize workload in a strict deadline centric environment.
• Thrive on teamwork and overcoming obstacles.
• Ability to work a flexible schedule as needed.
• In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary.