EXECUTIVE HEALTH, GUEST RELATIONS SPEC

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Job Details

Requisition #:675703 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Healthcare Operations Schedule:Day Shift Employment Type:Full Time

YOU BELONG HERE

What Awaits You?

• Career growth and development
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Our competitive benefit package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: Johns Hopkins Hospital | Your benefits virtually (mybenefitsjhhs.com)

Summary:

This position is responsible for coordinating patient care in the Executive and Preventive Health program at The Johns Hopkins Hospital and the Personalized Care program at Green Spring Station. The position is based at JHOC but will provide on-site support to Personalized Care in GSS when necessary. Emphasis will be placed on scheduling and registering patient appointments, including gathering all necessary patient information, navigating patients throughout the Outpatient Center and main hospital, updating EPIC, providing patient education, and answering patient requests for information. This position will manage relationships with patients and/or their designee and other various referral sources.

Education/ Work Experience:

• BA or BS required or equivalent work experience.
• 3 years of related experience in healthcare and/or business with a strong focus on customer service best practices.

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