Executive Housekeeper

Job Overview:
We are seeking an experienced, detail-oriented, and highly organized Executive Housekeeper to lead our housekeeping department. The ideal candidate will be responsible for overseeing all housekeeping operations, ensuring the highest standards of cleanliness, comfort, and service for our guests. This is a leadership role that requires strong management skills, a passion for maintaining a pristine environment, and the ability to inspire and motivate a dedicated team of housekeeping staff.

Key Responsibilities:

• Manage and oversee the daily operations of the housekeeping department, ensuring rooms, public areas, and facilities are maintained to the highest cleanliness standards.
• Develop, implement, and monitor housekeeping procedures and schedules to ensure efficiency and quality.
• Lead, train, and motivate the housekeeping team to ensure optimal performance and exceptional guest service.
• Conduct regular inspections of guest rooms, public spaces, and back-of-house areas to maintain cleanliness and operational standards.
• Prepare and manage departmental budgets, including controlling expenses, ordering supplies, and maintaining inventory.
• Monitor and enforce adherence to safety and hygiene standards, ensuring compliance with health regulations and company policies.
• Handle guest complaints and feedback related to housekeeping services, resolving issues promptly and professionally.
• Work closely with the front desk and maintenance teams to ensure rooms are ready for check-in and any maintenance issues are promptly addressed.
• Assist with recruitment, hiring, and performance evaluations of housekeeping staff.
• Keep up-to-date with industry trends and housekeeping best practices, implementing new initiatives as appropriate.

Qualifications:

• Proven experience as an Executive Housekeeper or similar managerial role in the hospitality industry.
• Strong knowledge of housekeeping procedures, techniques, and best practices.
• Excellent leadership, organizational, and communication skills.
• Ability to manage a team effectively, provide training, and foster a positive work environment.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and service.
• Proficiency with housekeeping management software and Microsoft Office Suite.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; additional certifications or training in hospitality management is a plus.