Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Dental insurance

Executive Housekeeper

Salary: $63,000–$68,000


Create Exceptional Guest Experiences Through Cleanliness, Comfort & Service


What's your passion? Creating great guest experiences. Providing that sense of coming home through the cleanliness and comfort of a hotel room. Delivering warm smiles and exceptional service through a team that takes pride in what they do. Maintaining clean, expansive public spaces where guests can relax with family and friends or conduct business.


As the Executive Housekeeper, you have a tremendous impact on the overall guest experience—and we're looking for an exceptional leader who is passionate about making that impact every day.


About Our Hotel


We're seeking a professional Executive Housekeeper to positively impact our guest experience every day. Our property is a city block featuring:

• 372 guest rooms, including 136 suites
• Two hotel towers
• 100,000 square feet of meeting and event space
• Three food and beverage venues
• 11 stories of guest accommodations
• Located in downtown Augusta, Georgia, on the Riverwalk
• Within walking distance of restaurants, bars, museums, entertainment, and other activities
• A full-service Marriott hotel that has consistently exceeded brand standards for more than 31 years
• An extensively remodeled property with significant improvements completed over the past four years

We take great pride in being one of Augusta's premier places to stay, and our Housekeeping team plays a critical role in maintaining that reputation.


What We're Looking For


Our ideal Executive Housekeeper is an experienced, hands-on leader who can inspire a team, maintain exceptional standards, and effectively manage the operational and financial responsibilities of a large, full-service hotel.


You will be responsible for leading the Housekeeping operation and ensuring that guest rooms, public areas, and related spaces consistently meet or exceed hotel and brand standards.


Our ideal leader has:

• Exceptional leadership skills and the ability to positively impact associates, motivate performance, and build a strong team culture
• The ability to recruit, hire, train, coach, mentor, and hold team members accountable to hotel and brand standards
• A strong understanding of budgets, forecasting, labor management, inventory control, and departmental profitability
• Excellent communication skills with the ability to effectively interact with associates, managers, guests, and leadership at all levels of the organization
• The ability to work effectively under deadlines, pressure, and changing customer demands while achieving positive outcomes
• Proven experience consistently delivering excellent guest experiences and maintaining brand standards
• A confident, self-motivated, organized leader who can work independently and demonstrates a strong sense of urgency
• The ability to establish team vision and direction while providing the training, tools, and resources necessary to achieve departmental goals
• Strong attention to detail and a commitment to cleanliness and quality
• Computer proficiency and the ability to learn and utilize hotel systems and technology
• Experience preparing for and successfully completing brand standards inspections and audits
• A solid educational background; a college degree is a plus
• 10 years of housekeeping/cleaning experience, including at least 5 years of direct housekeeping leadership experience in a similar role
• Full-service hotel experience; Marriott experience is a plus
• A solid and stable work history
• Availability to participate in the Manager on Duty rotation
• Ability to work approximately 50 hours per week, including weekends and holidays as business needs require
• Ability to move throughout a large, multi-level hotel and convention space, including the ability to bend, stoop, reach, grab, carry, and lift up to 50 pounds
• Ability to visually inspect guest rooms and public spaces to ensure cleanliness, presentation, maintenance, and brand standards are consistently met
• The flexibility and willingness to perform other duties as needed to support our vision, fulfill our mission, and uphold our organization's values

Why This Role Matters


The Executive Housekeeper is more than a leader of the Housekeeping department—you are an essential part of the guest experience. Your leadership directly influences the cleanliness, comfort, service, and overall impression guests have of our hotel.


If you are an experienced hospitality leader who takes pride in developing people, maintaining exceptional standards, and creating an outstanding guest experience, we want to hear from you.