We’re looking for an experienced and detail-oriented Executive Housekeeper to lead our housekeeping team. As an Executive Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.
The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.
Responsibilities
Oversee and coordinate the daily activities of the housekeeping team
Develop and implement cleaning procedures and standards to maintain a pristine environment
Train, motivate, and lead housekeeping staff to deliver exceptional service
Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
Manage inventory levels of cleaning supplies and equipment, placing orders as needed
Collaborate with other departments, such as maintenance and front desk, to address facility needs
Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
Create and manage staff schedules to meet operational requirements
Ensure compliance with health and safety standards in housekeeping operations
Uphold a high standard of cleanliness and presentation throughout the property
Requirements and Skills
Proven experience as an Executive Housekeeper or in a similar leadership role
Strong leadership and organizational abilities
Excellent communication and interpersonal skills
In-depth knowledge of cleaning techniques, materials, and equipment
Ability to train and motivate a diverse team
Good problem-solving skills and the ability to handle guest issues professionally
Familiarity with housekeeping software and tools
Flexibility to work weekends, holidays, and varied shifts
Integrity and a customer-focused mindset