• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Job Description: Executive Housekeeper (Limited Service)

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  Inspections: Conduct daily visual inspections of guest rooms and public areas to ensure compliance with brand standards and sanitation protocols.
  
  
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  Deep Cleaning & PMs: Manage and schedule the Deep Clean and Preventative Maintenance programs, utilizing lower occupancy days to focus on detailed cleaning projects (e.g., carpet shampooing, drapery cleaning).
  
  
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  Score Management: Monitor guest feedback platforms (e.g., Medallia/Qualtrics) daily. Analyze negative trends in cleanliness or condition and implement immediate corrective training.
  
  
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  Public Areas: Ensure lobbies, fitness centers, meeting rooms, and hallways are maintained to a high standard, coordinating with the Front Desk for meeting room setups and breakdowns.
  
  

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  Scheduling: Create weekly schedules based on occupancy forecasts to maximize productivity (Minutes Per Room) while minimizing overtime.
  
  
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  Hiring & Onboarding: Interview and hire Room Attendants, Laundry Attendants, and Housemen. Ensure all new hires are set up correctly (e.g., ADP/Payroll apps) and fully trained on chemical safety and brand standards.
  
  
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  Daily Huddles: Lead pre-shift meetings to communicate goals, "rooms to clean" counts, special guest requests, and safety topics.
  
  
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  Performance Management: Conduct routine performance evaluations and disciplinary actions when necessary. Motivate the team to improve "Intent to Recommend" scores.
  
  

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  Supply Ordering: Manage inventory for guest amenities, cleaning chemicals, and linens. Place orders to maintain par levels without overspending.
  
  
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  Linen Reclaim: Oversee the linen reclaim process to minimize waste and ensure stained or torn linen is removed from circulation and documented.
  
  
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  Cost Control: Monitor Cost Per Occupied Room (CPOR) for labor and supplies, adjusting purchasing and staffing as occupancy fluctuates.
  
  

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  Maintenance Liaison: Work closely with the Chief Engineer to report room deficiencies (e.g., broken fixtures, HVAC issues) and ensure rooms are placed "Out of Order" only when necessary.
  
  
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  Front Desk Communication: Maintain constant communication with the Front Desk regarding room status (Vacant/Clean vs. Vacant/Dirty) to expedite check-ins for arriving guests.
  
  

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  Experience: Minimum of 2–3 years of housekeeping leadership experience, preferably in a branded limited-service hotel (Marriott, Hilton, etc.).
  
  
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  Education: High school diploma or equivalent required.
  
  
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  Language: Bilingual (English/Spanish) is highly preferred to effectively communicate with staff and guests.
  
  
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  Technical Skills: Proficiency with Property Management Systems (PMS) and basic computer skills (Excel, Email, Payroll systems).
  
  

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  Ability to lift, carry, push, and pull up to 50 lbs (linen carts, vacuum cleaners).
  
  
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  Ability to stand and walk for extended periods (8+ hours).
  
  
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  Frequent bending, kneeling, and reaching to inspect under beds and high surfaces.