Budget Management, Coaching, Communication Skills, Cost Control, Detail Oriented, Documentation, Housekeeping/Cleaning, Inventory Levels, Inventory Management, Laundry, Leadership, Life Insurance, Maintain Compliance, Organizational Skills, Physical Demands, Quality Control, Regulatory Compliance, Safety Compliance, Safety Standards, Safety Training, Schedule Development, Team Lead/Manager, Team Player, Vision Plan
Executive Housekeeper
Western States Lodging & Management is seeking an experienced and detail-oriented Executive Housekeeper to lead our housekeeping operations. This leadership role is essential in maintaining exceptional cleanliness standards, driving guest satisfaction, and managinga high-performing team.
If you are organized, hands-on, and passionate about delivering outstanding guest experiences, we encourage you to apply.
As the Executive Housekeeper, you will oversee all housekeeping operations, including guest rooms, laundry, and public areas, while ensuring compliance with brand standards and company expectations.
Key responsibilities include:
- Inspect guest rooms and public areas to ensure cleanliness and brand standards are consistently met
- Maintain high guest satisfaction scores through quality control and team leadership
- Manage department budget, expenses, and cost controls
- Order and maintain inventory of housekeeping and operational supplies
- Oversee laundry operations to ensure compliance with health and safety standards
- Recruit, onboard, and train housekeeping (back-of-house) associates
- Create weekly staff schedules based on occupancy and business demands
- Assign daily housekeeping boards and ensure accurate room status reporting
- Conduct quarterly linen inventory and manage overall inventory levels
- Partner with Maintenance to report and resolve room deficiencies
- Maintain accurate lost and found records and ensure guest items are returned promptly
- Ensure MSDS documentation is current and accessible
- Collaborate with Front Desk and leadership teams to ensure seamless operations
- Attend annual leadership conference and ongoing training opportunities
Leadership & team oversight includes:
- Supervise housekeeping team members, including Laundry, Facility, and Breakfast Attendants
- Foster a positive, team-oriented work environment aligned with company culture
- Provide hands-on coaching and training to ensure safety and efficiency
Qualifications include:
- Previous housekeeping leadership experience (hotel preferred)
- Strong attention to detail and organizational skills
- Ability to manage budgets, inventory, and staffing effectively
- Excellent communication skills with guests, vendors, and team members
- Ability to work in a fast-paced, physically active environment
Physical requirements include:
- Ability to lift, push, pull, bend, and stand for extended periods
- Comfortable working with cleaning chemicals
- Capable of repetitive movement and physical activity throughout shift
Why join Western States Lodging & Management?
- Competitive pay: $20-$22/hour (DOE)
- Comprehensive benefits package including:
- Health, dental, vision, and life insurance
- 401k with a 4% company match
- HSA
- Opportunities for growth and advancement
- Annual leadership conference attendance
- Supportive, team-driven culture
- Opportunity to make a direct impact on guest satisfaction and hotel success
If you're ready to take the next step in your hospitality leadership career and lead a team committed to excellence, apply today!
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Western States Lodging & Management