Executive Meeting Manager

Atlanta Marriott NW at Galleria is seeking a results driven Executive Meeting Manager that is responsible for driving group and catering business through both proactive and reactive sales efforts. This role focuses on delivering exceptional service to clients and internal partners while coordinating all aspects of meetings and events. The ideal candidate will build strong client relationships, ensure seamless event execution, and contribute to revenue growth through repeat and new business opportunities.
Key Responsibilities

• Deliver exceptional customer service to both internal teams and external clients at all times.
• Respond promptly and professionally to all inquiries, maintaining clear and effective communication.
• Manage all phases of group and event coordination, including pre-event planning, onsite execution, and post-event follow-up.
• Oversee event details such as room blocks, meeting space, contracts, billing, catering orders (BEOs), and group history documentation.
• Maintain existing client accounts while actively seeking new business opportunities and expanding current segments.
• Partner with sales, event management, and operations teams to ensure seamless event delivery.
• Forecast group room blocks and food & beverage revenue in alignment with hotel goals.
• Develop knowledge of hotel offerings, including banquet menus, meeting space, and audiovisual capabilities.
• Utilize sales and hotel systems (e.g., Delphi, CI/TY, PMS) to track and manage business.
• Participate in site visits, client meetings, tastings, networking events, and internal planning sessions.
• Meet or exceed established sales goals and performance metrics.
• Support team initiatives, internal meetings, and other business-related activities as needed.

• Previous experience in hotel sales, catering, or event management preferred
• Strong organizational skills with exceptional attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple projects and deadlines simultaneously
• Proficiency in hotel sales systems and Microsoft Office Suite preferred
• Self-motivated with strong time management and problem-solving abilities
• Ability to work flexible hours, including evenings or weekends as needed

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options

• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio