Executive Meeting Manager

Aramark

Stone Mountain, GA

JOB DETAILS
SKILLS
Administrative Skills, Coaching, Conference Management, Customer Support/Service, Equal Employment Opportunity (EEO), Event Management, Microsoft Excel, Microsoft Product Family, Microsoft Word, Multitasking, Operations Management, Plan Meetings, Reporting Dashboards, Reporting Skills, Time Management, Twitter
LOCATION
Stone Mountain, GA
POSTED
30+ days ago

Job Description

The Executive Event Manager is responsible for leading the meeting and events set-up operation,effectively and proactively monitoring the daily functions of the set-up team. This includes providing support andguidance to the Events Team as well as working and communicating closely with all operational departments toensure the successful execution of event requirements, resulting in a positive guest experience

Job Responsibilities

  • Support and manage the Event Set-Up operation while working closely with the Senior Conference Planning Manager and other operational departments. Works directly with the Director, Conference Planning in the absenceof the Sr. Conference Planning Manager.
  • Supervise, coach, and train room setup personnel towards achieving exceptional guest service results andcomplete staff engagement
  • Lead Daily Huddles with set-up personnel to review assignments and requirements.
  • Responsible for the appropriate and timely set-up of all functions and meetings in event spaces located in the facilities while maintaining standards of meeting specifications.
  • Review event portal dashboards and create detailed reports for setup assignments. Works with the Sr. Conference Planning Manager to establish and implement shift checklists for all room set-up personnel.
  • Attend weekly coordination meetings to review upcoming events and meeting specifications as outlined in the events portal.
  • Coordinate with event planners to address missing set-up information or clarify requirements.
  • Perform daily walk-through of all event spaces to ensure rooms are properly set prior to meetings.
  • Conduct daily inspections of storage areas to ensure cleanliness and to check that inventory is stocked.

Oversee linen cleaning and hand sanitizer replenishing schedules

Assist with setups when necessary.

Administrative tasks include the facilitation of payroll, staff schedules, shifts, assignments, inventory, performancereviews, and identifying/requesting approval for overtime needs.

Create an environment that establishes the highest standards of quality service and ensures implementationthrough effective hiring, training, development, and continuous reinforcement.

Qualifications

  • 2-year degree in Hospitality Management or related field or one (1) year of experience in the managementand supervision of conference setup and hospitality services comparable in size and characteristics.
  • Prior experience with classroom, meeting room, and/or special event setup is highly desirable.
  • Proficient in Microsoft Suite, including Word, Excel, and Teams
  • Ability to multitask
  • Excellent customer service skills

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/