Executive Secretary
HEPCO, Inc.
Albany, NY
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JOB DETAILS
SALARY
$24–$29 Per Hour
SKILLS
Administrative Skills, Case Management, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Executive Assistant Skills , Financial Services, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Short Messaging Service (SMS), Training/Teaching, Work From Home, Writing Skills
LOCATION
Albany, NY
POSTED
1 day ago
In this role, candidates will assist with the review and processing of External Appeal applications, communicate with consumers, providers, and insurers, and maintain organized electronic case files in accordance with DFS protocols and procedures. The ideal candidate will be highly reliable, capable of managing multiple time-sensitive assignments simultaneously, and comfortable handling both written and verbal correspondence with internal and external stakeholders.
Responsibilities:
- Evaluate External Appeal applications for eligibility based on established protocols
- Request required documentation and information from appropriate parties in writing
- Respond to questions regarding the External Appeal process verbally and in writing
- Screen requests for External Appeal in accordance with DFS procedures
- Act as a liaison with consumers, providers, insurers, and internal stakeholders
- Maintain accurate, complete, and organized electronic case files
- Follow up on deliverables from internal stakeholders
- Handle correspondence, phone calls, emails, and other communications professionally
- Prepare documents and perform other administrative duties as assigned
- Minimum of five (5) years of experience processing documents and corresponding with outside entities
- Must be eligible to work in New York State
- Excellent written and verbal communication skills
- Strong interpersonal and organizational skills
- Ability to understand and follow written procedures
- Experience managing multiple complex and time-sensitive assignments
- Detail-oriented with strong prioritization abilities in a high-volume environment
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams
- Ability to work independently and collaboratively within a team environment
- Strong reliability, attendance, and professionalism required
DFS will provide training on internal processes and protocols
Telecommuting may be permitted at the discretion of the hiring manager
Parking is not provided; however, the office is accessible via public transportation
Benefits:
- Health Insurance
- Sick Time
- 401k
Duration: approximately 2 years
Apply by deadline: 5/25/2026
Shift Days/Times: M-F 9:00am - 5:00pm
Pay Range: $25.00 - $29.00 per hour (Depending on experience and qualifications)
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.
About the Company
H
HEPCO, Inc.
Discover your next career opportunity with HEPCO
Add flexibility to your career with contract jobs or grab the next rung on the career ladder. Our specialized recruiters can help you make connections with top employers nationwide.
Work with Technical Recruiting Experts
Tell us about your interests and career goals. This information, together with a complete profile of your skills, experience and work history can help us to create the ideal match for you. Whether you’re looking for the flexibility of contract jobs or are ready to take the next step in your career, you can count on our expertise.
Since 1973 we’ve helped technical professionals leverage their skills to achieve their career goals. Our technical placement services include temporary, temp-to-hire and direct hire jobs.
No matter where you are in your career or what you’re looking for next, HEPCO makes the job search process simple and rewarding. Our focus on certain specialty areas allows us to offer a tailored, personal approach. We understand what our clients are looking for, which means that we know where you will fit and can help you find a position.
We are committed to supporting and enhancing the careers of the professionals we work with.
Technical Recruiting Experts
At HEPCO, we are committed to providing a positive, professional experience for all of our candidates and contract employees. We leverage our expertise in a variety of technical disciplines to help you find jobs that bring the right amount of challenge and reward to your career.
Job Opportunities
At HEPCO, we are committed to providing a positive, professional experience for all of our candidates and contract employees. We leverage our expertise in a variety of technical disciplines to help you find jobs that bring the right amount of challenge and reward to your career.
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K
FOUNDED
1973
WEBSITE
https://hepcoinc.com/