Job Description
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under broad supervision performs administrative support to senior staff. Interacts with internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility.JOB DESCRIPTION:
Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines: Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer serivce, acting with the appropriate sense of urgency. Coordinates special projects for senior management, collaborating with others as needed. Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications. Attends meetings, seminars, etc. and records notes or provides information as needed. Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive. Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities. Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process. Establishes and maintains official documents and records in appropriate files. May lead, mentor and train other staff.
Reporting Relationship Executive management/senior staff
Skills, Knowledge and Abilities1. Exceptional written and verbal communication skills including professional etiquette.2. Excellent interactive skills with the ability to work independently and proactively.3. Strong computer skills including Microsoft Office Suite and other business related software systems.4. Exceptional organizational skills including ability to prioritize and coordinate multiple projects.5. Strong knowledge of the insurance industry and the business unit.
Education and Experience1. Some college with course work in Marketing, Business, Accounting, etc. desirable.2. Typically a minimum five to eight years strong administrative experience.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois,Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact
leaveadministration@cna.com
Numbers & Facts
| Location | Chicago, Illinois |
| Industry | Other/Not Classified |
| Salary | $47,000–$78,000 Per Year |
| Company Size | 100 to 499 employees |
| Year Founded | 1940 |
| Website | https://www.cna.org/ |
About Company
CNA's approach to research is a modern iteration of the Newtonian principle that complex, dynamic processes are best understood through direct observation of events and people.
That was the methodology CNA analysts first applied in the 1940s when they pioneered the field of operations research by helping the Navy address the German U-boat threat. Not content to study the problem from afar, this small group of MIT scientists insisted on deploying with Navy forces in order to observe operations and collect the data needed for meaningful analyses. Their groundbreaking work, and the anti-submarine warfare equations it produced, set a standard for operations research methods that CNA has maintained for 75 years.
Today, with more than 500 professionals at our headquarters and 50 researchers in the field, CNA still takes a multi-disciplinary, real-world approach to our work. On-site analysts carefully observe all aspects of a process—people, decisions, actions, consequences—and then collaborate with a headquarters-based research team to assess data and arrive at findings.
CNA's objective, empirical research and analysis helps decision makers develop sound policies, make better-informed decisions, and manage programs more effectively. Our work, which in its early decades focused solely on defense-related matters, has grown to include investigation and analysis of a broad range of national security, defense, and public interest issues including education, homeland security and air traffic management. Through our Center for Naval Analyses and Institute for Public Research, we provide public-sector organizations with the tools they need to tackle the complex challenges of making government more efficient and keeping our country safe and strong.
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